"With todays technology, most issues can be resolved remotely. There is no need to pay a full-time system administrator $50,000 to $75,000 per year just to have a warm body on site in case you need him or her. It just doesn't make since, when a company like ours can offer full blown remote & on-site IT support for 90% to 95% less." say Austin Whitten, President and CEO of Geeks-In-Route.
He goes on to say "Let's face it, the days of IT companies charging hundreds of dollars per hour are a thing of the past. This is an ever changing industry, and they are going to have to learn to adapt, or like all dinosaurs throughout history, they too will cease to exist."
For $59.95 per month, per computer, Geeks-In-Route offers unlimited remote help desk support Monday thru Friday, between the hours of 8:00am and 9:00pm EST, with a 1 hour maximum response time guaranteed. With a support center of 80 to 100 CompTIA, Microsoft, or Cisco certified professional technicians standing by to assist your employees, it just about as good as having a full-time system administrator sitting at each of your employees desk with them. Imagine how much that would cost.
When Mr. Whitten first explained this to me, my first question in response to him was "What happens if the customer has a computer that goes down completely? Won't they need someone on site to fix it?". I was very surprised when he nonchalantly replied "No problem! We have over 13,000 technicians nationwide, and can have a technician on your doorstep within a matter of 2 to 3 hours in most locations".
I've whatched this company grow throughout the years, from a one man show, locally operated from a small apartment, to a nationwide company with more than 13,000 technicians. I am always amazed with how innovative they are, but I have to say that this is truly the best program that I have seen them, or anyone else do in a long time.
To can find more info on this amazing company, please visit http://www.geeks-
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Geeks-In-Route is a nationwide on-site computer repair & IT service provider, striving to provide valuable and affordable IT solutions to small and medium sized businesses nationwide.