With more and more IT organizations and service providers being tasked with effectively communicating the value of their services and demonstrating strategic business alignment, many organizations are turning to IT-SVM as a proven method for accomplishing these ongoing tasks.
“We are very excited about the opportunity for Avant to provide training in conjunction with this year's conference theme of ‘Driving Real Value’”, said Rachael Ryan, itSMFnz Director Events.
Endorsed by The International Association for Business Service Management and based on the experience of IT service management practitioners worldwide, IT-SVM is a repeatable management methodology for maximizing the business value of IT services through justified resource optimization and targeted service improvements.
“IT Service Value Management training from Avant provides a great opportunity for our members. While the ITIL framework is a large part of our focus, we need to be mindful of other useful methodologies and how they fit into Service Management as a whole. IT-SVM training helps accomplish that goal”, said itSMFnz’s President, Tristan Boot.
The 6th annual itSMFnz National Conference and Exhibition is being held at the Rendezvous Hotel in Auckland, New Zealand May 18th - 21st. Pre-Conference training is scheduled for Tuesday, May 18th.
About itSMF New Zealand: The itSMF New Zealand provides an accessible network of industry experts, information sources, and events to help organisations address IT service management issues and to assist IT professionals in achieving the delivery of high quality, consistent IT services through the adoption of industry best practice. For more information, visit http://www.itsmf.org.nz.
About Avant: With headquarters in St. Louis, Missouri, USA, Avant Corporation is a global leader in IT Service Value Management, Business Service Management, and IT Service Management education and consulting services. For more information, visit http://www.avantusa.com.
About IABSM: The International Association for Business Service Management (IABSM) represents the international IT community with specialized programs dedicated to Business Service Management. For more information, visit http://www.iabsm.org.
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Avant Corporation is a global leader in IT Service Value Management, BSM, and ITSM training and consulting. Avant helps IT organizations and service providers identify service improvement opportunities that maximize the business value of their services.