"Getting an operator to help with a conference call adds professionalism and convenience. That's why more and more corporations, law firms, and non-profit organizations are turning to operator assisted conference calls to get people connected," said Lee Simonson of 24Conference.com (http://www.24Conference.com) a leading provider of operator managed conference call services.
Trained conference call operators can perform a variety of tasks, not the least of which is the "dial-out" service that contacts conference participants and automatically puts them in the conference call. Participants don't have to dial-in, but rather the conference operators "dial-out" to the guests by calling the guests and placing them into the conference room. In reality, those participating in the call don't have to do anything except answer their phones. No one gets lost, and no one has to remember numbers or passcodes, and even better is that no one even has to remember the time -- your guests just have to answer the phone.
24Conference.com provides operator help with conference calls at this website:
http://www.24conference.com/
"We're seeing more companies using operator managed and assisted conference calls as they seek a more professional service, especially when it comes to accommodating sales prospects or customers," said Simonson. "If a company is trying to put its best foot forward, and is interested in making a first impression with a potential client then there is no question -- an operator managed call is the way to go."
The primary difference between an operator managed or assisted call, and a regular reservationless conference call is that with a regular conference call everyone on the call has to call-in themselves. Reservationless conference calls (non-operator calls) are very popular and more inexpensive than operator calls with about 90% of all conference calls falling into that category. In contrast, an operator call will call each of the participants and put them in the conference bridge. The guests require little effort, except to pick up the phone. Needless to say, the added convenience and professionalism of an operator managed call comes with a higher cost. However, rates continue to go down and operator calls are much less expensive than regular reservationless calls were a few years ago.
"Overall, you'll see continued growth in the higher end calls involving legal firm conference calls, corporate investor relations, critical business presentations, and high profile meetings. When it communication will make or break you, it's an easy choice. The few extra dollars you pay for a professionally managed operator conference call can mean all the difference in the world and could be the best investment you ever make," said Simonson.
