Uncertainty Over Personalisation Options Hampering Transformation

April 7, 2010 - PRLog -- Personalisation advocate Karen Garner has warned that local authorities’ uncertainty over the direction that the personal budgets roll-out will take could bring the whole process grinding to a halt.

Ms Garner, founder of Positive Living Ltd and BeMyCareBroker.com, is concerned that confusion surrounding the personalisation agenda is hampering local authorities’ ability to select and implement solutions now.

“The latest Livability results have highlighted the worrying amount of confusion within local authorities, surrounding the implementation of the personalisation agenda,” she explained.

“From our experiences of talking to local authorities, many are uncertain about what type of solution is required and which systems are available.  They are also unsure of whether the systems currently on the market have the scope and flexibility to adapt to their needs post 2011.

“There are concerns that embracing one particular system now could be a costly mistake if it is found not to be fit for purpose in the future, especially as swingeing local authority are budget cuts on the agenda, which could preclude system adaptations later on.

“If local authorities remain unsure of what is required and the solutions available, we risk the whole process grinding to a halt and leaving those who need care and support totally in the dark about how to get the help that they need.”

Karen Garner is a social worker with 15 years’ experience in the care sector, eleven of which have been spent running her own successful health and social care businesses dedicated to offering choice and independence for those requiring social services care.

She has just launched BeMyCareBroker.com, an online service, offering local authorities and service users a complete and flexible solution to the personalisation agenda.

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Editors’ notes
Founded by Karen Garner, an experienced social worker and champion of independence, choice and control in the care sector, BeMyCareBroker.com is a complete one-stop online service for all people who need care and support.

BeMyCareBroker.com offers a complete solution to personalisation and direct payments, enabling the widest choice and fullest control.  It is free to those who require care and support and brings them together with social care professionals and providers of relevant services and associated products.

Users are able to securely manage their personal finances, search for suppliers of care products and services in their area, access useful documents and enjoy a direct line of communication to social care professionals and local authorities.

This fast, easy to use service also allows local authorities to achieve the Government’s personalisation agenda whilst streamlining the personal budget process and saving money.

For more information, visit www.BeMyCareBroker.com