PRLog - April 5, 2010 - POMPANO BEACH, Fla. -- WomenCertified today announced that the staff of Broten Garage Door & Gate of Pompano Beach, Florida, has completed the WomenCertified
Broten Garage Door & Gate Is Officially WomenCertified®
Broten Garage Door & Gate has been providing high quality residential and commercial garage doors, garage door openers, gates and gate operating systems for over 50 years. Broten is a member of the International Door Association and the first garage door dealer in South Florida to earn accreditation by the Institute of Door Dealer Education and Accreditation (IDEA).
Statistics show that over 83% of all consumer purchases are made by women, making them the primary customer in almost every major industry. WomenCertified is designed to teach sales and service professionals how to deliver better customer service, with the goal of creating women friendly companies and buying experiences.
To become WomenCertified, professionals must complete a series of intensive training modules to learn the communication and customer service skills proven to be the most effective among women customers. Once companies complete the program, they are listed on the WomenCertified Locator on womencertified.com, where consumers can search for certified women friendly companies.
“The Broten team and the sales and service professionals who become WomenCertified are part of a growing group who are raising the bar in providing the best customer service experience to women,” said Delia Passi, founder of WomenCertified and author of Winning the Toughest Customer: The Essential Guide to Selling to Women. “Studies show that Americans are growing less satisfied with the levels of customer service they receive, and WomenCertified is working to reverse that trend. It’s a win-win opportunity for companies and consumers.”
About Broten Garage Door & Gate
Safety, Selection and Quality… that’s Broten! Broten Garage Door & Gate has been providing the highest quality residential and commercial garage doors, garage door openers, garage door repair (http://www.broten.com/
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