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Follow on Google News | rPath Brings Intelligent Automation to Visible Ops• Paper picks up where ITIL and The Visible Ops Handbook leave off—intelligent automation of best practices and processes
By: rPath Team “IT organizations are facing a perfect storm of system scale, accelerating change, and an increasing need for speed,” said Jake Sorofman, chief marketing officer for rPath. “Most IT organizations understand that they must transform to become leaner and more responsive service providers. Leading this transformation is a passionate and innovative group of IT practitioners galvanized by the DevOps movement and The Visible Ops Handbook. rPath shares a common vision and way to automate these best practices to achieve truly high-velocity and low-cost IT.” Overview of “Achieving Visible Ops” The crisis facing modern IT reflects the challenges posed by virtualization, cloud and other large-scale environments— Resources like The Visible Ops Handbook have already addressed two fundamental issues: (1) how to implement a process framework such as ITIL; and (2) where to start. Now, “Achieving Visible Ops with Intelligent System Automation” addresses two equally important and fundamental issues: (1) how to implement ITIL principles without the bloat and bureaucracy often associated with this approach; and (2) how to automate for speed and control. In addition to a brief summary of the Visible Ops methodology, “Achieving Visible Ops with Intelligent System Automation” covers the following topics: • Intelligent System Automation: Making Visible Ops a Reality – Discusses the deep system modeling and system version control technologies required for the intelligent automation of Visible Ops. • Phase One: Stabilize Patient, Modify First Response – Focuses on (1) reducing the number of system outages by freezing change outside scheduled maintenance windows; and (2) ensuring problem managers have all information about changes that could have caused an outage. • Phase Two: Catch & Release and Find Fragile Artifacts – Discusses identifying and analyzing the critical elements of production infrastructure and the interdependencies between components that make up that infrastructure. • Phase Three: Establish Repeatable Build Library – Covers (1) creation and maintenance of a versioned definitive software library (DSL) for all software and patches; and (2) ensuring perfect configuration synchronization between pre-production and production systems. • Phase Four: Enable Continuous Improvement – Shows how to implement metrics to allow continuous improvement of release, control and resolution processes covered in previous phases. • Preparing for Audits with rPath – Covers reporting capabilities that help answer key questions about the state of deployed systems, helping to take the time, cost and risk out of audit preparations. The upcoming webinar, “DevOps, The Visible Ops and Other Emerging Practices for High-Velocity, Low-Cost IT,” will be held Thursday, April 15, 2010, at 11:00 a.m. Pacific Time (2:00 p.m. Eastern Time). The webinar will feature Damon Edwards, president of DTO Solutions and editor of Dev2Ops.org; For more information on rPath, please visit http://www.rpath.com. For additional perspectives, please visit and subscribe to rPath RSS blog feeds at http://blogs.rpath.com/ Resources rPath website: http://www.rpath.com rPath blog: http://blogs.rpath.com/ rPath on Twitter: http://twitter.com/ rPath press releases and commentaries: rPath videos and podcasts: http://www.rpath.com/ rPath Cloud Computing Adoption Model: http://www.rpath.com/ rPath Knowledge Center: http://www.rpath.com/ rPath webinars: http://www.rpath.com/ # # # About rPath rPath automates system provisioning and maintenance across physical, virtual and cloud environments. rPath’s innovative release automation platform is based on the industry’s only commercial version control repository for managing deployed software systems. The result is an easy-to-deploy and cost-effective automation solution for rapid, low-risk and low-overhead deployment and maintenance of complex software systems. rPath dramatically improves responsiveness to business lines, reduces compliance risks, and allows resource-constrained IT organizations to significantly reduce operating costs and “do more with less.” Headquartered in Raleigh, NC, rPath has 80+ customers including some of the world’s largest enterprises and ISVs. Visit www.rpath.com. End
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