Phoenix Company Sees Rise In Computer Repair Calls

April 5, 2010 - PRLog -- The economy has more people fixing their current computers rather than buying a new one according to one Phoenix IT company. Panther TEK which offers computer repair, troubleshooting and installation services Valleywide has seen a rise in calls from those hoping to save money by having their current computer repaired vs. buying a new one. The company services residential and small business customers Valleywide.

"Plenty of our customers are going the computer repair route rather than buying a new one. The benefit of repairing your current system is you give it a little extra life and can fix long standing problems.  However, if you need to get a new computer there are some pretty competitive prices out there and it's a buyer's market," said Nohl Rosen of Panther TEK.

Another reason Panther TEK is seeing an increase in customers is because of the quality of service the company provides to them.  Rosen says that giving customers good customer service can sometimes win our over price.

"I've always strived to treat my customers with respect and kindness. Offering them options instead of limitations is important. One of the biggest selling points for Panther TEK has been the fact that the tech comes to the customer instead of having them bring their computer into a shop to get the system fixed. I like to build long standing relationships with my clients," Rosen said.

While more people are choosing to get their computers fixed, there are also more computer repair companies advertising cheap prices online and seemingly springing up overnight. Rosen suggests that doing your research on a company beforehand can help prevent computer repair nightmares, especially when you're inviting the tech into your home to fix your computer.

"It's ok to ask questions when trying to find the right tech for your needs. Never be afraid to ask how long they've been in business, what their qualifications are and even if they have a web site.  The more information you have about a company the better. Also, when choosing a tech ask family and friends who they use for their computer repair needs. A good referral source makes things much easier and you know ahead of time what your experience will be," Rosen added.

For more about Panther TEK and their services call 480-980-8541 or visit the company's web site at www.panthertekit.com.