One of the nominations, submitted by customer Doug B. via WomenCertified.com, read as follows: “I was looking for a vehicle to meet my family needs and in line with my budget and Margaret handled the entire purchase flawlessly. It was a great experience.”
After receiving multiple customer-generated nominations, Autoland Toyota passed a rigorous qualification process to become eligible to participate in the WomenCertified program and earn the WomenCertified Seal of Approval, which signifies that a company is trained and held to higher standards of service.
Over the next four weeks, Autoland Toyota Management and 100 members of their sales and service team will complete the WomenCertified training and certification program to strengthen the dealership’s commitment to providing better service and a women friendly car buying experience.
"We are honored to have been nominated to participate in the WomenCertified program. Customer satisfaction is our number one goal and becoming WomenCertified will only improve our service to each of our customers", Mark Montenero, Vice President/General Manager of Autoland Toyota.
Once the dealership completes the certification program, Autoland Toyota will be listed on the WomenCertified Locator, the online directory where consumers can search for women friendly businesses.
“We are pleased to recognize Autoland Toyota for its dedication to women friendly service and business practices,” said Delia Passi, founder of WomenCertified. “In recognizing their efforts, we hope that other companies will follow suit and increase their commitment to higher standards of service – not only for women, but for all customers.”
About Autoland Toyota
In the early 1980's, Donald Toresco purchased Autoland's current location - 26 acres of land on Route 22 East in Springfield, New Jersey and began construction of the world's first automall. Mr. Toresco had successfully created a single location where customers could shop in a comfortable environment. Autoland is now New Jersey’s largest full service dealer, offering Toyota, Scion, Chrysler, Dodge, Jeep. Autoland has been a family business since 1945, and for over sixty years they have believed customer service is number one before, during, and after the sale. Autoland offers service to all nationalities and have employees that speak Spanish, Polish, Korean, French, Chinese, Arabic, Nigerian, Italian, Russian, Portuguese, Guyanese, Pilipino, and Hindi. Not only is their new showroom the largest in the area, they also have over one hundred service bays.
Autoland is steeped in history and a pioneering force in the automobile industry. As always, we look towards the future and how we can further improve the automobile purchasing experience. Our number one priority is the satisfaction of our customers. We thank you all for helping us serve you better, and look forward to a strong future together. Come see how Autoland can use its 60+ years of automotive knowledge and expertise to provide you with an exceptional car buying experience.
