Over 25 Audi dealerships have already implemented Xtime and are reaping the benefits in customer satisfaction and operations efficiency. "In today's business environment, any competitive advantage you have makes a world of difference. Xtime is that advantage and more,” said John M. Francek, C.O.O of McGrath Automotive and McGrath Audi.
Audi is offering its eligible dealerships a co-op payment up to 50% of the setup and monthly service fees charged for the Xpress version of Xtime’s ServiceCRM™ product. Xpress is an easy to implement, low cost, web-scheduling solution that is fully integrated into ADP, R&R, or Arkona DMS. Dealers interested in taking advantage of Audi’s current co-op program should call Xtime at 650.508.4300 and press option 2 for assistance.
Xtime’s complete ServiceCRM™ solution automates and integrates electronic service menus, online scheduling, dealership and call center scheduling, email/text-based service tools, comprehensive shop control, greeter boards, management reporting and certified DMS connectivity on a unified web-based platform. By providing these features in a single, affordable solution, Xtime’s ServiceCRM™ improves the customer’s service experience and generates increased service and parts revenue for dealerships and manufacturers.
Audi of America, Inc. and its 270 U.S. dealers offer a full line of German-engineered luxury vehicles. AUDI AG is among the most successful luxury automotive brands globally. During 2009 Audi outsold all other luxury brands in Europe, while in the U.S. market Audi posted the largest market share gain of any luxury automotive brand. Over the next few years, AUDI AG expects to spend nearly $2 billion annually on new products and technology. Visit www.audiusa.com or www.audiusanews.com for more information regarding Audi vehicle and business issues.
Xtime is the leading provider of hosted Customer Relationship Management (CRM) software for automotive service departments in North America and Canada. Xtime has enrolled over 2,500 dealerships since the launch of its ServiceCRM™ platform and is the exclusive or preferred provider for many of the leading global automotive manufacturers, including Lexus, Toyota Canada, BMW, Mercedes-Benz, Nissan, Infiniti, VW, Audi, Chrysler and Hyundai. Xtime is also the trusted choice for many of the industry’s leading dealership groups, including AutoNation, Group 1 Automotive, Sonic Automotive, West Herr, Luther, Ferman and Checkered Flag. Privately held, Xtime is a profitable and rapidly growing company whose investors include Draper Fisher Jurvetson, Saints Capital and RPM Ventures. Xtime is based in Redwood Shores, California and can be reached at (650) 508–4300 or http://www.xtime.com.
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