Express KCS, media backoffice and the leading provider of offshore creative production services, this week received certification for the internationally recognised quality standard, ISO9001:2008. This followed an extensive review of the company’s processes, workflows, documentation and training procedures.
Robert Berkeley, CEO, Express KCS, said that the certification proves the company’s commitment to quality and shows a continual focus on quality for the benefit of its many customers across the globe.
“Our aim has always been to consistently meet or exceed customers’ expectations for quality and performance with all of our products and services,” he said.
Dhananjay Kadle, Express KCS’s management representative leading the quality systems project, said that this was a dynamic certification, requiring annual review and evidence that performance is being monitored, training is maintained and any corrective and preventative actions are being taken. More than 90 templates of procedures have been consolidated, covering more than 200 pages of information, documenting workflows, training and development of products.
He said that, in addition to the mandated annual review of procedures required under the certification, Express KCS has committed itself to conducting three-monthly internal audits to ensure that the focus remains on continual improvement.
Express KCS provides offshore production, creative and design services, with current contracts for many of the world’s biggest media companies, agencies and corporations. Services are supported by StudioOnline, a world-class, secure, in-the-cloud workflow tool that allows clients and studios alike to work simultaneously in a secure environment, easily managing large volumes of work and instructions, regardless of physical location.
For more information, please contact:
Robert Berkeley, CEO, Express KCS. rberkeley@expresskcs.com tel: (UK) +44 (0)7711 690910 (US) +1 412 580 0711
www.expresskcs.com
Background:
Express KCS is the the leading provider of offshore creative production services, with more than 400 highly experienced staff based in high-tech premises in Gurgaon, Delhi. For nearly 40 years the company has serviced the creative and agency markets, initially in India, and then expanding to focus on clients in North America, Europe and Australia. Our client base now includes some of the biggest names in the media industry, plus some household consumer brands across North America and the UK, where we provide a full range of services from content and design creation, copychasing and production, to imaging, editorial content, sub-editing, layout, rich media, branding, packaging, transcreation, meta-tagging and complete pre-press and premedia workflows.
ISO9001:2008, to learn more about the International Organization for Standardization and certification for Quality Management Systems, visit http://www.iso.org/
