One of the nominations, submitted by customer Tamahara V. via WomenCertified.com, read as follows: “When I walked into Lady of America the first two people I see are Judy and Carol. Before I signed up to the gym, Judy showed me pictures of the girls before and after - she talked me through my possible routines. When I started the gym, their staff is amazing! They're attentive, they care about you, and they come to you and ask if we are okay. I love going to the gym now - every time I go. My little motivational speakers Judy and Carol are always there telling me, "You look great!" and "Keep up the great job." I've been to one gym before Lady of America, and I didn't like it as much as I do now. I've had friends sign up ever since, and they love the experience the same way I do!”
After receiving multiple customer-generated nominations, Lady of America passed a rigorous qualification process to become eligible to participate in the WomenCertified program and earn the WomenCertified Seal of Approval, which signifies that a company is trained and held to higher standards of service.
Over the next four weeks, Lady of America Management will complete the WomenCertified training and certification program to strengthen the gym’s commitment to providing better service and a women friendly experience.
"We are very excited to have been nominated to participate in the WomenCertified Program. Our participation is part of our ongoing commitment to ensuring the best customer experience possible," stated Judy Scott, co-owner of Lady of America.
Once the management completes the certification program, Lady of America will be listed on the WomenCertified Locator, the online directory where consumers can search for women friendly businesses.
“We are pleased to recognize Lady of America for its dedication to women friendly service and business practices,” said Delia Passi, founder of WomenCertified. “In recognizing their efforts, we hope that other companies will follow suit and increase their commitment to higher standards of service – not only for women, but for all customers.”
About Lady of America
Lady of America franchise, located on Sheridan Street, Hollywood, was established nine years ago. Owners Carol Berkson and Judy Scott began a mission of educating and helping women become fit. Carol Berkson was an Occupational Therapist for 19 years and Judy Scott worked as Vice President of Jack Lalanne (Godfather of Fitness) International. This amazing combination of knowledge and experience is the perfect recipe for a workout that brings results. Their location offers 43 different aerobics classes and free childcare for members only.
