IGE appears on almost any rating covering the gold sellers market, and always with a good image. IGE has been absent from complaints boards for almost a year now. They have a reputation of safe vendor.
Website Security: 9/10
When we consider the safety of their websites, because when it comes to IGE, we need to consider the diverse websites they use to sell Gold,or Kinah, but also other platform for account selling,. Again, their professional approach, and the tools they use to securise their platforms, and transactions are set at a high standard.
Ingame safety: 9/10
Their Ingame delivery is quick and face to face. As long as you make sure you don't buy ridiculous amounts of gold at one time, there are no reasons to be left in an awkward position. This could be a little bit improved, but again it has been working very well for a while now.
Should you buy from IGE.com?
Is IGE a reliable company to buy from? Is IGE safe to buy from? Do they have the cheapest prices? How cheap is IGE compared to other sellers? All of these questions are answered in Mmoops.com full gold review:
IGE Review: http://www.mmoops.com/
Mmoops.com ratings place IGE among the most reliable gold sellers. Feel free to compare our top 10 if you want to understand the differences between IGE and its competitors.
Trusted Sellers In Depth Reviews: http://www.mmoops.com/
All sellers: http://www.mmoops.com/
IGE is a living legend amongst the pioneers of the virtual currency and services industry. Since we are here to help you make the best deal we won't go on and on about IGE's history. Like all pioneers, they started their business when people had pretty low expectations and when the market was not mature enough for them to be confronted to delivery, supply and customer satisfaction. In 2009, the market has evolved and they managed to stay the gamer's best choice. They operate the world's largest secure network for buying or selling game currency in MMORPGs (massively multiplayer online roleplaying games). As we decided to elaborate this website, IGE was a sort of milestone to evaluate other website. Over time, it became one of the top 20 websites and we started to notice that other companies did a pretty fair job. It is only after a close and comprehensive evaluation of our shortlist (over 50 websites) that it clearly appeared to be the real leader. Here is why we definitely think you can trust IGE.
Ease of use: 10/10
IGE got everything that make a website a model in terms of ease of use. The user will immediately realize that the site is of potential use to them or not and the great readability of the website will help you find your way to what you need in a few seconds. The navigation system is really functional and easy to spot. They also got a really short URL that is pretty easy to remember and type and even during US prime time the download times are really fast.
IGE provides fast e-mail and live support responses even if they don't take incoming calls yet many of you might have encountered difficulties with IGE a few years ago. In 2009, IGE is not only having a really reliable customer's service, but all their credentials are easy to check. They managed to get a green bizrate with more than 25000 customer's reviews since 2002 and 90% satisfaction over the last month.
The only way to know for sure what a virtual goods seller is worth, is to keep a website rating them and giving you the opportunity to rate your purchase experience and keep a trace of everything. That's mainly why we decided to clear that jungle.
IGE's customer service continue to improve since 2008. The average response time via live chat is less than a minute. Their agents will give fair responses and little copied and pasted answers. They obviously have less customers to serve at the same time and their response time is much better. The customer service agents were polite and patient. Their English was quite good as long as you don't trash talk them. Keep in mind that communication isn't a one sided thing. They are doing their job really well. At the moment, they only call their customers for fraud prevention measures, this could become a hurting point in the future.
It's also one of the very few sellers who have a real anti-spam policy.
IGE has served 104917 customers according to the Paypal record. Over 5000 customers have already reviewed the company on Bizrate, giving it a 8.7 overall.
IGE's buying process may look standard but it is very well designed and will help you get what you want as fast as possible. The whole process is well documented in the FAQ and their live support will help you if you still need more details. Their forms quality is outstanding.
If you are ordering a large amount of currency, they will call you to confirm your order and ID. It's as much a way to protect themselves than a credible way to look even safer and answer any questions you might have.
We placed our order for 2000 gold via Pay Pal and received our confirmation page instantly. Within about 4 hours from our order confirmation we received a trade from one of their agents. We quickly acquired our 2000 gold and with amazing speed and ease. Delivery was made face-to-face. No need to run to Stormwind. He came to us and delivered. Fast, friendly, efficient. Stunning. We were rather pleased with the ease of the purchase. Of course, AH method is way easier and safer but it costs much more. It would still be nice if they could implement it.
It's typically the kind of site you can choose if you don't want your buying experience to become a lottery one. If you don't feel that buying virtual money is like going to a casino, IGE is the right choice. They are a safe choice to purchase virtual currency.
They are a professional company to deal with. Of course you can't compare them to mature markets' leader yet.
IGE got everything you need. Technically they are outstanding. Their customer service is really impressive. Their website offers every possible feature to make your purchase easy, safe and fast. Every single part of the purchase process shows how reliable they are. The only thing that we will advise them to do is to provide a phone number to their customers (even if phone verification provides an alternative way to reach them) and to tighten up their homepage to give a better view of their credentials without having to scroll through the never ending 100% guarantee and anti-spam policies.
When they say, they are doing everything they can to improve their services and please their customers, that they want to act as stewards of this growing market, we really believe them. That's one of their strengths, promises are followed by actual tangible actions.
For everything that was said in this review, we are awarding IGE two rewards, top10 customer service and top 10 trusted website.
They have been maintaining an overall excellent service these last months. Focusing on making their job well is the key of their success. Even if they don't have a vast selection of games, they maintain a great price consistency and overall competitiveness. They waited a few weeks before providing Aion Kinah. Obviously they wanted to make things right and avoid delivery issues and complaints.
Great job !
# # #
Mmoops was launched in late September 2009. The website is growing quickly. Managed by a team of European and American RMT veterans, the website is already featuring more than 700 vendors, over 1,700,000 prices, 96 games, over 2250 servers and over 70 currency including Energy Credits, Kinah, Gold, Adena, Gil, Credits and Platinum.
The purpose of Mmoops is to offer an independent, honest, trustworthy, updated, precise and valuable source of information on the most important gold and virtual services vendors of the web.