1. Florida Credit Card Collection agents are usually working on a commission basis. So basically their job is to try and get you to pay and to pay as much as possible, the more they get you to pay, then the larger their paycheck will be at the end of the week. This is why they are extremely persistent and will harass you, so be prepared.
2. You don't want to lie or get into an argument with the credit card collection agent, because you will lose. You must understand this is what they are trained to do. And yes they have heard every excuse in the book and are trained how to get you to pay which ever way possible. They are prepared with an answer for every situation. You will want to tell them the truth and state your case but try your best not to argue with them.
3. It normally won’t help to ask to speak to the agent's supervisor. When dealing with Florida credit card collection agencies, talking to the supervisor normally will hurt you, rather than help you as in most cases this has been proven to make the situation worst. If you understand why these supervisors got promoted to a management position then you will see why this is not the best path to take, as to get to a management position the supervisor would have to be a pro at getting people to pay, even when they consumer didn’t have it.
4. Refrain from giving out any type of personal information via telephone to a Florida credit card collection agency. This would include any of the following, your debit card numbers, check numbers, driver's license number, social security number, credit card numbers, or bank account numbers. They should already have this information from the initial application you filled out to do business with them.
5. It is best to not use you bank account when making payments, as some credit card agreements will allow the collection agency to withdraw more then you had agreed with them, if they have access to you bank account, so instead you want to use a money order or certified funds to make all payments. Always make a copy of it, staple it to the bill and file it in a safe place.
6. You will want to keep detailed records of all communication whether it is verbal or written. All phone calls should be documented with dates, time, name of the agent and what was said, and if you choose to communicate via mail, you should get some type of return receipt, that the collection agency will have to sign for.
7. Make sure you get any agreements in writing and don’t send any money to them until you have a formal agreement in your possession. If it’s a payoff, it will need to state that the collection has been paid in full and satisfied.
8. Never take the initial offer when negotiating a payoff settlement or a lower payment as in most cases they will always call back with a better deal.
9. Use powerful sentences like, "This is all I can afford to pay," rather than "this is all I am going to pay." This is a much better negotiation tactic when you are trying to lower the payoff with the collection agent.
10. When repairing your credit, it is a good rule to keep copies of all your credit reports. That way you can track the process of what has been repaired and make sure that what you negotiated is coming to pass.
While it would be impossible to include everything there is to know about dealing with collection agents, these 10 tips will almost always result in more money in your pocket and less in the collection agency.
Florida - based debt elimination expert Marlon Baugh specializes in providing information to consumers that allows them to make informed decisions about their credit cards and other debts so they can learn the insider secrets that can save them thousands of dollars over the life of their loan.
Marlon Baugh is available for interviews and will welcome all your debt related questions.
Call 954-678-5796 Ext.1 for a Free No-Obligation Consultation or visit
http://www.specializedfinancialsolutions.com/
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