Ansafone Contact Centers, a leading provider of outsourcing services, announced that it has been selected a winner of the Customer Interaction Solutions magazine’s 17th Annual Marketing Via Phone (MVP) Quality award. The award is presented annually to companies that have demonstrated the highest commitment to quality, excellence, and customer service. This award is in the integrated inbound and outbound business-to-
“MVP Quality Award winners have proven their sophistication of quality measures introduced to the contact center. These leading-edge companies have adopted new technologies and improved the standards for quality interaction,”
"Our clients trust us with their most valuable resources - their customer relationships. We understand that maintaining and growing these relationships requires our commitment to agent training and dynamic quality strategies that keep employees focused on meeting customer needs," said Randy Harmet, Ansafone’s CEO. "Ansafone combines the expertise of our highly trained agents, specialized industry knowledge, and proven operational processes and technologies to drive the highest quality customer interactions."
