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Follow on Google News |  ITIL V-3 Foundation Training Riyadh, 11-14 Apr, 2010ITIL provides the framework to manage the IT department in a better way with the help of predefined procedures and processes.
ITIL provides the framework to manage the IT department in a better way with the help of predefined procedures and processes. This course provides a clear and practical understanding of the key concepts, principles, processes and functions used to deliver IT Services. The main objective of the training is to prepare delegates for the ITIL Foundation Certificate Examination by EXIN, UK. The course is based on ITIL best practice service lifecycle approach. Your Professional Growth Begins With TecnoShift. Register Online, http://tecnoshift.com/ Course Contents... Course Contents The Service Lifecycle, Key Principles and models of ITSM, 5 Core Publications, Processes and Functions, Service Desk, Application Management, Operations Management, Technical Management, RACI Model, IT Service Continuity Management, Service Asset and Configuration Management, Release and Deployment Management, Event Management, Problem Management, Request Fulfillment, Access Management, 7 step improvement process, more... Couple of case studies and exercises are included for value learning experience. Send request for more details. Contact Information... Mobile: +966 56 6666 304 Email: info@tecnoshift.com Send In-House Requests about your Corporate/Private Training Session...Get the Best Summer Offer Now! Our Other Trainings: ITIL * PMP * Six Sigma * ISO * Leadership Skills * Time Management * Effective Communication * Presentation Skills * MS Project * PgMP * More... # # # TecnoShift is a Technology company with great ambitions and visions. After its formation, TecnoShift is trying to become one of the fastest growing Training, Consultancy and IT services companies in Saudi Arabia, offering clients an array of related services. Being a proudly Saudi Arabian company we want to play a fundamental role in advancing business solutions and knowledge transfer across our land and beyond its borders. Evolved from the Surveillance and Security, Managed Services, Outsourcing Services, Property Management ERP, IT Services, & ISO consulting & Trainings. Operating in Central Region with existing strategies to expand into Western and Eastern regions. We have onsite engineers, expert consultants and qualified trainers working in all the major regions of Saudi Arabia. End
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