Banks and Credit Unions are not immune to the woes of our current economy. Every month checking account customers are being charged off and having to scramble to try to find another bank. Finding another bank if the customer has a history with Chex systems will be difficult at best. How can a bank or credit union keep their fee paying customers as active members? Many financial institutions are turning to a diplomatic collection company by the name of American Agencies. American Agencies has a forty year history in the collections field. They work with many banks and credit unions across the country.
The key element to customer retention is using the American Agencies third party demands between 30 and 60 days before an account is charged off. Banks and credit unions that follow our advice are realizing 50% to 70% customer retention without their account being charged off.
The use of our collection system will benefit any size bank or credit union that is concerned with customer retention and diplomacy.
