OAK BROOK, Ill., Feb. X, 2010 -- Adapt Telephony Services, LLC has been named an Interactive Intelligence Platinum Elite Partner. Interactive Intelligence, a global developer of unified IP business communications solutions, grants Platinum Elite Partner status to resellers that meet the vendor’s most stringent product certification, software sales, renewal, and customer satisfaction requirements.
“Our Platinum Elite program is the highest standard we offer and demonstrates a reseller’s commitment to achieving maximize return on investment for its customers through superior product knowledge and a focus on long-term customer satisfaction,”
Adapt has been an Interactive Intelligence partner since 1997, assisting with one of the first implementations of the vendor’
Adapt has dozens of CIC-certified engineers, more than a decade of best-practices experience, and 300-plus CIC implementations successfully completed. It has earned multiple sales and implementation awards from Interactive Intelligence, including the coveted Vision Award (three times) for the most innovative customer implementation. Vertical specialties include retail, insurance, healthcare, and financial services.
“Our greatest strength is working with customers to understand what their business objectives are, then using CIC to tailor a communications technology solution that meets those objectives,”
Adapt provides sales, deployment, and support of CIC. CIC offers multichannel contact center automation and enterprise IP telephony functionality for mid-size to large organizations. Its unique single-platform, open architecture was designed to eliminate the cost and complexity introduced by multipoint products. For more information about CIC, visit http://www.inin.com/
About Adapt Telephony Services, LLC
Adapt Telephony Services, LLC (Adapt) is a global, value-added reseller and integrator of unified business communications solutions for contact center automation, enterprise IP telephony, and enterprise messaging. It focuses on the deployment of products from Interactive Intelligence. Adapt has been an Interactive partner since 1997. Today, Adapt is an Interactive Intelligence Platinum Elite Partner, and has implemented more than 300 of the vendor’s systems. Adapt has earned multiple sales and implementation designations and awards from Interactive, including Master Integrator and the coveted Vision Award (three times) for the most innovative customer implementation. As a Juniper Networks Select Partner, Adapt provides design, implementation, and support services for the full line of Juniper Networks products. Adapt has customers in many verticals, including large retailers, insurance, healthcare and financial providers. Adapt is headquartered in Oak Brook, IL, which is located in the Chicagoland area.
Contact:
Jerry Brown
Vice President of Sales
Adapt Telephony Services, LLC
630-468-7584
jerryb@teamadapt.com
