Name: Gavin Churchman
Position: Training Consultant
What was your first job? What ever…? Pumping gas for the local Jaguar dealer when I was 15.
How did you get into the Motor Trade? By accident! I did an apprenticeship in a Ford workshop.
What was your first car? A Vauxhall HA Viva when I was 18 that cost £50 as an MOT failure, and sold for a profit!
What’s the most enjoyable part of your job? Standing up in the class room, or sitting face to face, coaching Martec clients and giving them something different to try when they get back to work.
What’s the most challenging part of your job? Finding what I need to change about me to get someone else to change what they do!
What’s your best sales tip? It’s FAB…find out what problems the customer has. Then show them the Features your product has And how they Benefit the customer by solving their problem.
What are you working on at the moment? A plan for curious aftersales people, to help them convince more hesitant customers.
What do you drive now? Audi A6
Favourite car of all time? hmmmm… Aston Martin V8 Vantage Roadster
Interests and activities: Golf, my family, golf, reading, golf, listening to music, food and wine, golf, keeping fit and finally…golf.
Thought of the day: You can have anything you want if you are willing to give up the belief that you can’t have it.
Martec Europe Limited
http://www.martec.co.uk
