e-Services Awards which started as Best in Products and Services recognition in 2001 is now a country recognition given to homegrown companies for their creative products and services, and is given yearly by the Department of Trade and Industry through the Center for International Trade Expositions and Missions (CITEM).
An anticipated event in the 10th e-Services Global Sourcing Conference and Exhibition, the e-Services Awards have become a benchmark of excellence among companies across the Philippine ICT sector.
This year’s judges include Frank Sirianni, Vice President and Chief Information Officer of Fordham University; Michelle Sanchez, Consul Commercial of the Philippine Trade and Investment Center (Sydney); and Red Samar, Vice President of Cyberpress.
Outstanding Client Application of the Year - Software Development
Global Video Telephony with Multimedia Streaming Capability by Next IX, Inc.
The Global Video Telephony with Multimedia Streaming Capability is a global video telephony implementation that connects Overseas Filipino Workers and their families through high quality videoconferencing. This product server also overcomes the shortcomings of the default Asterisk implementation by supporting high-quality video, optimizing call and codec negotiations, and adding media streaming capabilities.
NEXT IX, Inc., a company that specializes in universally available information and technology solutions for consumers and SMEs, has also won last year’s Outstanding Consumer Application of the Year for their INF Dictation Capture System (INF-DCS), which is based on an open standard communication system built especially for the transcription industry’s unique outsourcing needs, making customization easy and inexpensive.
Outstanding Client Application of the Year – Contact Center
Unified City-Wide Telecommunications by Next IX, Inc.
Through the Unified City-Wide Telecommunications, increase in productivity for administrative employees can be guaranteed and they can provide effective public service through reliable unified communications.
The said telephony system allows voice communication over a network and is not limited to voice over Internet; it can be built on any network, local, wired or wireless networks. Another benefit from the City-Wide Telecommunications, it can be transferred from one building to another without worrying about investment wasted from layouting of infrastructure of leased lines.
Outstanding Client Application of the Year – Game Development
Jan-Jan the Jeepney by Anino Games
According to Pie Valencia, Business Development Manager of Anino Games Inc., the "Jan-Jan the Jeepney" is an educational PC game that allows the player to ride a magical jeepney to visit famous landmarks around the country.
Jeepney ni Jan-Jan is also client friendly and appealing to Filipino school children who are increasingly becoming tech savvy. The game is also designed to encourage kids to be computer literate and at the same time have fun in studying the Philippines geography and history.
"The players will be assisted by Tarsier and Agila, you can play different mini-games such as dancing the tinikling or assembling a bahay kubo to win souvenir postcards and medals," she added.
Jan-Jan the Jeepney is a joint development effort of Anino Games, Cultural Center of the Philippines and Commission on Information, Communication, and Technology.
Outstanding Consumer Application of the Year- Software Development
Dealer Management Systems, Inc. by Jupiter Systems, Inc.
The ERIC Dealer Management System (DMS) is an end-to-end software solution for automotive businesses. ERIC DMS covers the full range of dealer activities-from marketing to sales and services.
Gayle Ismael, Marketing Specialist of Jupiter Systems, Inc., said "due to our experiences in deploying ERIC DMS to various car brands and our continuous effort to improve it, the system already embodies the best practices in automotive industry."
According to Ismael, ERIC DMS can also help the automotive dealerships to have efficient dealer operation, which also means faster and satisfying customer service.
Outstanding Consumer Application of the Year- Transcription
Online-Blended Entry-Level Medical Transcription by Total Transcription Solutions, Inc.
"The Online-Blended Entry-Level Medical Transcription training course offers flexibility of training," said Robert Santos, Program Manager of e-Total Transcription Solutions, Inc.
According to Santos, since most part of the training is done online, one can learn medical transcription anytime at his/her own pace and time. It also offers training portability, as the user just need a computer with Internet connection to start learning medical transcription.
Aside from flexibility and portability, students are given feedback by experienced MTs thereby learning vicariously from their mentor’s experience through the weekly feedback sessions.
Groundbreaking Technology of the Year-
Vanitxt 9988 by Sysnet Integrators Inc.
Vani-Txt 9988, a breakthrough in dialing technology allows mobile users to be reached using alphanumeric codes instead of complex numbers. Ideal for private companies for easy contact recall, individuals who would like their numbers private but reachable, and for the yuppies who enjoy funny aliases as their contact codes instead of their hard to recall numbers.
Vani-Txt Inc. is the only mobile value added service (VAS) provider in the Philippines and the only access enabler, licensed by NTC in providing innovative VAS that allows the use of alphanumeric names as contact codes to the largest telecommunications networks.
Groundbreaking Technology of the Year- Hardware
Plug and Pair by Golf Electronics Corporation
According to Danilo Lamaroza, Technical Director of Golf Electronics Corporation, there are a number of benefits from the Plug and Pair that they have developed. Aside from being a cost-saving solution and eco-friendly that converts the wired Human Interface Device (HID) products to wireless, the "Plug and Pair" is rechargeable, thus, eliminating the need for placing battery compartments and making major modifications to the plastic enclosures."
“This full custom IC integrates the charging and the protection of the on board lithium battery, the power management, the device serial ID management and interface functions," he added.
Most Progressive Homegrown of the Year- Software Development
Ayala Systems Technology, Inc.
Ayala Systems Technology, Inc. is now one of the country's emerging leader in providing IT services.
"Our products and services are purely Filipino made and not patterned after foreign products/solutions. We take pride in saying that our work products are purely invented or created by Filipino IT engineers," said Basillio Lasco, Jr., Director for Operations of Ayala Systems Technology, Inc.
Ayala Systems, Inc. provides a wide range of products and services, which address the IT-enabled needs of business enterprises through "The Global Bridge". In year 1998, Ayala Systems has completed one of the largest systems integration projects in the country for the Social Security System and recently implemented in 2006 the Philippine Government e-Procurement System (PhilGEPS) for the Department of Budget and Management. This system had been praised and continues to be haileed by both the World Bank and Asian Development Bank as an excellent model for other developing countries.
This future growth of Ayala Systems is anchored on the Philippine attractiveness as the new global BPO and ITO destination.
For more information on e-Services Awards, log on to www.e-servicesphils.com.
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The Center for International Trade Expositions and Missions (CITEM) is an export promotions arm of the Philippine Department of Trade and Industry.