This report considers the implications of recent changes at BT Global Services (BTGS) for its IT services business in the UK public sector. BTGS will be a major force in the UK public sector for the foreseeable future. BT is one of the strongest brand names in the UK public sector thanks to its significant fixed-line telecoms business and its large IT services business, which is the fourth-largest by turnover in the UK public sector. BTGS is a top-ten provider in each of the public sector's six segments (central government, local government, criminal justice, defence, education and health). It has a strong networked IT services business and a reputation for providing network outsourcing and IT services in end-to-end outsourcing deals to UK public sector customers.
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Report Table of Contents:
Executive Summary
In a nutshell
Ovum view
SWOT analysis
Strengths
Weaknesses
Opportunities
Threats
BTGS' 21CN vision: power to drive the market
21CN vision at the heart of BTGS' new strategy
Long-term commitment to 21CN required
Can 21CN solidify BTGS' position in public sector?
BTGS bids to regain star performer status within BT
BTGS' IT business must deliver margin to BT
BTGS strategy focuses on new goals
Changing supplier landscape
UK public sector business
Strength in all segments of the public sector
Health
Central government
Local authority IT outsourcing
Defence
Criminal justice
National security and ID cards
Education
List of Tables
Table 1: BTGS UK public sector S/ITS revenue breakdown
List of Figures
Figure 1: BTGS UK public sector S/ITS revenue breakdown, FYE 31 March 2009
About Ovum
Ovum fully understands convergence across telecoms, IT services and software. They invest heavily in researching what is happening in a market that is dynamic and full of risk and reward, analysing the changes and identify the threats and opportunities ahead for their clients. Ovum's team has extensive experience in the sector and is dedicated to 'getting closer' - to the industries they advise on, to the people they work for, and ultimately to the real issues determining how ICT markets behave. Ovum maintains a fluid, highly collaborative structure that brings the right range of expertise to each situation. View more research from Ovum at http://www.fastmr.com/
About Fast Market Research
Fast Market Research is an online aggregator and distributor of market research and business information. We represent the world's top research publishers and analysts and provide quick and easy access to the best competitive intelligence available.
For more information about these or related research reports, please visit our website at http://www.fastmr.com or call us at 1.800.844.8156.
