Kansas City, Mo. – If there is one thing that is inevitable in the workplace, it is conflict between people. Wherever there are diverse groups of people with different motivations and agendas, there will be differences of opinion. While there may not be a way to eliminate conflict from your organization, there are ways to manage conflict so that it does not become debilitating.
It is estimated that over 65% of performance problems resulted from strained relationships between employees (MTI). With her years of conflict management experience, Karen Black of Kansas City based Insight Edge, a Coaching and Consulting firm, has developed a four-part blog series for leaders dealing with conflict in the workplace. The blog series, “Conflict Resolution,”
Identify conflicts between employees
Ask the right questions to get to the root cause of the conflict
Facilitate conversations without bias
Establish positive action steps
Resolve the conflicts and get back to business
“If disagreements in the workplace are ignored, the result is lost productivity and profitability,”
The first article in the series, Conflict Resolution Part 1, is available on the Insight Edge blog, and the series will continue for four weeks. To read more about conflict resolution and many other leadership development topics, visit the Insight Edge blog.
Contact:
Karen Black
Insight Edge
(816) 453-2566
karen@insight-
