The “Pay for Only What You Use” service model is not typically applied for a 24-hour response full maintenance helpdesk. This new approach to managing corporate networks, allows companies with 15 or more active desktop and/or server users to have a comprehensive IT Department without having to pay for one. The efficiency of outsourcing IT computer and IT network needs can now be converted into higher level of service, while cutting out the unused time of dedicated staff.
The cost savings of paying only for the time used, instead of maintaining staff on-site are evident. However, customers also receive a much more in-depth and skilled solution, in most cases, because of the wide breadth and depth of the knowledge based that is maintained at the outsourced helpdesk and the varied experience of the large staff dedicated to the customers therein.
Further efficiencies are derived from the helpdesk’s ability to provide effective computer support, network, support, and IT management remotely, thereby reducing time and money spent on travel costs, transition costs, and other on-site related inefficiencies. Almost 90% of the typical IT helpdesk issues can be solved remotely. However, in instances where on-site service is necessary, The Tech Info Group’s Helpdesk delivers on-site service in all the major metropolitan areas, nationwide.
TTIG Helpdesk delivers service to major metropolitan areas including, but is not limited to New York, Los Angeles, Miami, Chicago, Seattle, Denver, Austin, San Francisco, San Diego, Jersey City, Phoenix, Las Vegas, Orlando, Boston, Washington DC, Atlanta, Houston, Sacramento, Tampa, Cleveland, Detroit, Portland, San Antonio, Indianapolis, Columbus, Salt Lake City, Oklahoma City, Memphis, Hartford, Cincinnati, Nashville, Rochester, Louisville, and many others.
Prospective clients should contact the TTIG Helpdesk sales team for details and an introductory packet at 866.459.3998 or visit www.thetechinfogroup.com.
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About The Tech Info Group, LLC. We are is a business technology management enterprise that thrives on delivering a complete management solution for the entire Information Technology infrastructure. A premise to which we subscribe is "Total Care". We advance all of our clients' information technology needs to a level that allows them to focus on their business, not their infrastructure.
We enable our clients to grow their business, not their IT budgets. Our services help our clients:
o To enhance their IT infrastructure to not only acommodate business growth, but to become a business process enabler
o To bridge the gap between technology and business management
o To enhance data security to meet today's growing threats
o To anticipate internal operating and technology changes as their business changes
o To make operating decisions based on the latest, most accurate, and comprehensive
information available on business technology products and services