PRLog - Feb. 3, 2010 - BILLERICAY, U.K. -- Uniter Group Ltd, a leading provider of technical support solutions, has extended its range of services to provide full 24/7 support for IT, printing and EPOS devices used in mission critical environments across the UK and Europe. This will enable organisations operating around the clock or in other time zones to focus on their core business, reduce costs and achieve an enhanced return on investment.
Uniter Group provides 24/7 support for IT, printing and EPOS devices
Uniter Group provides a range of strategic, bespoke support solutions to meet the needs of organisations operating in a wide range of market sectors. High levels of remote assistance is delivered using a state-of-the-
According to Uniter Group Director Jason Williams: “We are committed to meeting the specific needs of clients and have extended our services to meet the increasing demand for bespoke, round the clock support that will ensure that networks continue to operate at optimum performance levels and meet the availability and resilience requirements of organisations operating in mission critical environments.”
Remote infrastructure management is a core element of this service and provides a flexible and cost effective way to keep IT networks, appliances and peripherals operating at maximum efficiency around the clock. Uniter Group proactively monitors the critical health status of devices and line of business applications enabling potential problems to be diagnosed and prevented before they occur. This will help to minimise network and device downtime and enable productivity levels to be maintained.
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About Uniter Group
Uniter Group specialises in the provision of technical support solutions throughout the UK and Ireland to corporate and home users as well as manufacturers and resellers. Working in partnership with channel partners, system integrators, outsourcers and facilities management providers, the company offers a single source solution for IT infrastructure support, print devices, multifunctional devices, scanners, multifunctional, AV, EPOS and other office products. Warranty support is also provided for a wide range of manufacturers including Brother, Canon, Develop, Kyocera Mita, Muratec, NEC, OKI, Panasonic, Printronix, Ricoh, Sagem, Sharp, TallyGenicom, Toshiba and Xerox. Uniter Group also provides comprehensive technical support for computer peripherals, ID card printers, CD/DVD duplicators/
For further information visit www.uniter.co.uk