“Our retail FX business has grown by leaps and bounds, we realized that we needed to expand our office to make sure that our retail clients get the same level of customer service that our institutional clients have been enjoying for many years” – said Arthur Smelyansky COO of SmartTradeFX.
SmartTradeFX which started its FX retail subsidiary in 2009 has been servicing institutional clients for many years. We decided to open our retail FX division after seeing the lack of innovation and complaints from customers about shoddy customer service. Our goal from the start has been to give the clients the best service around, and help clients become profitable by offering tight spreads.
Arthur Smelyansky was quoted saying “With the overwhelming demand we had to hire more customer service agents to assist with client inquiries. This has definitely been a positive experience, and we are continuing to expand our SmartTradeFX retail brand with new offices around the world.”
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