"Intelestream was very pleased to discover this new, innovative CRM integration solution and be able to partner with Omni to provide Riva to our intelecrm customers," said Jason Green, CEO of Intelestream. "With Riva, intelecrm now delivers the most flexible integration and pricing options for small and medium-sized businesses. We will continue to offer the Outlook plug-in with its basic synchronization capabilities. But many of our customers are looking to move beyond the standard Outlook plug-in because it needs to be installed on each user's desktop or laptop. Riva Integration Server does not require any plug-ins. It gets installed once on a server and delivers better and more advanced integration and interoperability than users have ever had in the past. Organizations that already have the Outlook plug-in can upgrade to Riva Integration Server to take advantage of all of the server-side intelecrm integration advantages."
"Riva Integration Server delivers immediate time savings for small and medium-sized businesses,"
Riva Integration Server will provide intelecrm users with:
* Valuable time savings by automating CRM management and content creation and allowing users to work in the application of their choice.
* A single, unified view of CRM data in all Exchange clients – Microsoft Outlook, Microsoft Entourage for Mac, Outlook Web Access, ActiveSync mobile device, BlackBerry Enterprise Server and IMAP clients.
* Transparent, bi-directional synchronization of address book (accounts, contacts, leads) and calendar data (meetings, appointments, calls, tasks) – with no Outlook plug-ins required. The ability to manage CRM opportunities, cases and quotes directly from Outlook.
* Flexible administration capabilities to set customized synchronization policies for specific groups of users. For example, companies can set a 1-minute synchronization interval for some users and a 60-minute synchronization policy for other users.
For a free trial of intelecrm and Riva Integration Server, please visit Intelestream's website at www.intelestream.net/
About Intelestream Inc.
Intelestream Inc. is a Chicago based Customer Relationship Management (CRM) product development and consulting firm that offers Open Source CRM Professional Services. Intelestream is the developer of intelecrm, the online CRM for small and medium sized businesses with a highly affordable pricing model for unlimited users. Intelestream also develops industry-specific verticals based on a CRM workflow. Our consulting expertise includes intelecrm, SugarCRM, info@hand, and other Open Source CRM related services. With Intelestream's diverse team of experts in both business and technology, the company is made up by many of the brightest minds in CRM.
For further information about the premier provider open source CRM consulting services and products, please visit the company's website at www.intelestream.net or call (800) 391.4055.
About Omni Technology Solutions:
Omni helps drive corporate profitability and productivity with its CRM integration and identity management software. The company's flagship product, eControl, allows network administrators to securely and easily delegate management, provisioning, audit and user self-service functions to non-technical front-line staff. Omni's latest innovation, Riva Integration Server for Exchange, delivers transparent, server-side CRM integrations for Microsoft Exchange. Supported CRM applications include intelecrm, Microsoft Dynamics CRM, SharePoint Oracle CRM, Salesforce, SageCRM, Saleslogix, NetSuite, SugarCRM and others.
For more information on Riva Integration Server, go to www.omni-ts.com or call Omni at (780) 423.4200.
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Intelestream offers professional consulting services for Open Source Enterprise Applications. We focus on implementing, hosting, training, and supporting the SugarCRM platform and other open source CRM applications such as intelecrm and info@hand.