PROGRAM TITLE
Effective Key Account Management
DURATION & DATE
1 (one) day, 18 February 2010
PROGRAM CONTENT
• Concept of effective Key Account Management
• Key Accounts vs Profitable Key Accounts
• Key Accounts’ sales forecasts
• How to create Key Account Strategies, plans and programs
• How to manage the implementation of Key Account strategies, plans and programs
• How to manage Key Account experiences assertively
• How to measure Key Account profitability & lifetime value
• Key Account Relationship Management
COURSE FEE
• Rp1.700.000,-
• Including lunch, certificate, handouts, stationery, and refreshments
REGISTRATION & FURTHER INFORMATION
Ms. Tisca Hadyanita
JakartaService
Phone: +62 21 7486 7531
Fax: +62 21 7452049
Email: marketing2@jakartaservice.com
Website: http://www.sumberdaya.com



