Inside Hospitality Launches “guestpulse™” With 30-day Free Trial

Jan. 24, 2010 - PRLog -- St. Louis, MO, Monday, January 25, 2010 -- Inside Hospitality introduces an innovative guest feedback measurement tool to the Hospitality Industry for a free trial. They are now launching “GuestPulse™”, a patently-built online system that
monitors guest and consumer feedback within the social media landscape. From blogs, online social communities, peer-review sites like Yelp, and national and local news organizations, GuestPulse™ tracks and presents in near real time what people are saying about a company’s brand, location, chef, product, and much more.

For a limited time during this launch, Inside Hospitality is offering a 30-day free trial. Says Gary Tripp, President/CEO of Inside Hospitality, “We are confident once this information is in people’s hands, they will realize the value of it.”

Besides being the only hospitality-focused monitoring system, GuestPulse™ is the only industry-focused social media monitor. “Nobody else is measuring what guests are experiencing within food-focused sectors,” says Tripp. With the launch of GuestPulse™, Inside Hospitality is now equipped to not only offer reports gauging “inside” guest experience through their hospitality-focused Mystery Shopping, they are now able to evaluate “outside” guest feedback circulating online.

In these economic times, consumers are carefully choosing businesses based upon “experience”. “Social media measurement,” says Tripp, “is about establishing relationships and experience--not just sitting back and monitoring.” He adds, “And our media measuring evens the playing field in these difficult times. We want any operator to be able to afford to gauge real-time online feedback. For less than a hundred dollars a month, an operator can have at their disposal the same tools and resources as a Fortune 500 company. Which is amazing.”

Current Client Joseph Orellana, Franchise Support and Training for Indigo Joe's, “GuestPulse™ has become the most valuable tool as a resource in the guest perspective, in terms of managing our online reputation. No more spending time online looking around for what people are saying about our concept, instead a one-stop shop for everything that I need. This has been an invaluable tool to teach our team about our reputation. Guest Pulse's feedback has helped us better serve our clientele.”

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ABOUT INSIDE HOSPITALITY -- Since 2001 Inside Hospitality has been helping leading Hospitality organizations, large and small, achieve improved standing in the marketplace. Inside Hospitality manages a dynamic variety of surveying, auditing, and customer satisfaction report systems. GuestPulse™ is the company's most recent guest-experience measurement solution.