This report will look at the prospects for knowledge process outsourcing (KPO) growth in 2010 and offer recommendations to vendors on how best to take advantage of the opportunities available.
Scope
* In this brief, Ovum will outline the changes in the market and explain which trends will have the biggest impact.
* It will also highlight who will benefit from the fast-paced developments in KPO.
Highlights
KPO has been part of the outsourcing industry for around 10 years, but has so far failed to reach its full potential. Over the course of its development, it has been held back by a lack of maturity and a surfeit of hype, but recent activity in the market suggests that it is finally on the verge of significant growth.
Reasons to Purchase
* Provides insight into the key trends to watch during 2010.
* Offers recommendations to vendors looking to expand their presence in the KPO market in 2010.
For more information or to purchase this report, go to:
- http://www.fastmr.com/
Report Table of Contents:
Overview
CATALYST
SUMMARY
OVUM VIEW
analysis
KPO represents the next stage in the evolution of outsourcing
KPO can address specific business challenges
Clinical trials in the pharmaceutical industry
Analytics in the retail industry
Legal process outsourcing
The level of activity in the KPO market is increasing as we head into 2010
IBM has significantly expanded its analytics operation in 2009
KPO has the potential to benefit from the global recession in 2010
During 2010, new opportunities will emerge beyond financial services
There will be a number of vertical markets offering significant growth potential in 2010
ACTIONS
Look to target vertical markets outside of financial services
Use a multi-shore delivery model to target emerging geographic markets
Recognise the importance of strong client relationships
APPENDIX
FURTHER READING
LEAD AUTHOR
OVUM CONSULTING
DISCLAIMER
List of Figures
Figure 1: Total value and number of private sector contracts, 2004-2009
Figure 2: Number of BPO deals announced, 2004-2009
About Datamonitor
The Datamonitor Group is a world-leading provider of premium global business information, delivering independent data, analysis and opinion across the Automotive, Consumer Markets, Energy & Utilities, Financial Services, Logistics & Express, Pharmaceutical & Healthcare, Retail, Technology and Telecoms industries. Datamonitor's market intelligence products and services ensure that you will achieve your desired commercial goals by giving you the insight you need to best respond to your competitive environment. View more research from Datamonitor at http://www.fastmr.com/
About Fast Market Research
Fast Market Research is an online aggregator and distributor of market research and business information. We represent the world's top research publishers and analysts and provide quick and easy access to the best competitive intelligence available.
For more information about these or related research reports, please visit our website at http://www.fastmr.com or call us at 1.800.844.8156.
