Sue the Airline, the website dedicated to helping passengers resolve their own airline complaints through the Small Claims Court procedures announced today a 120% year over year increase in book sales.
The company launched its official Sue the Airline guide back in 2008. 2009 sales increased over 100% of prior year’s sales mainly due to the increases in airline complaints. With cost of fuel going up, and airport taxes and surcharges following suit, airline companies are struggling to remain profitable. Add to that the economic downturn, airline companies are cutting cost anywhere they can.
Cost cutting has led to fewer airline staff attending to customers, and as a result several more disgruntled customers who feel mistreated by airline companies. To help these passengers, the Sue the Airline guide provides comprehensive, step by step procedures on how to file an airline complaint in small claims court.
The book also provides key contacts within each State that oversee the aviation industry as well as the small claims courts. The company has recently updated this guide to reflect the correct contact information for 2010.
