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Results collected from the Novotel Survey of guests in-hotel behavior, as sited from the eyes of staff, found that while the majority of hotel guests are much more eco friendly and more likely to leave rooms tidier, when compared to the last survey taken ten years ago, many still end up naked in hallways and leave unusual items behind.
Accor said, when commenting on the report “Some odd demands include the guest at Novotel Canberra who insisted the concierge arrange an appointment with the Prime Minister.”
One member of the staff was requested to remove a ‘hazardous reptile’– only to find a 3cm long gecko in the room.
The survey confirmed that more women are watching adult movies, representing 12% of guests, a third more than the 8% in 2000.
Guests are more environmentally conscious the survey revealed and are altering their behaviour in-room to conserve resources. This was particularly seen in the reuse of towels which has nearly tripled over the decade with 32%, instead of 11%, of guests now reusing towels.
Other interesting oddities also show up in the world of travel.
A couple reserved two executive deluxe suites--one for them, and one for their ‘beautiful dog’, at Swiss Diamond Hotel Olivella.
Another couple liked their bed so much at Shanghai Mansion, they requested to have the whole thing, including the silk pillows, packed up and sent to Europe
A star footballer objected that his ocean-view hotel room, overlooking Sydney's Manly beach, was unsuitable because the sound of the waves breaking kept him awake.
Another guest complained that she shouldn't have to pay the surcharge for her ocean view room at Novotel Manly Pacific because it had rained all week so the view was unviewable.
At a top African game lodge, a tourist occupied a much-in-demand high-priced perch overlooking a waterhole where wild animals came to drink. He complained that one of the elephants was visibly aroused and that the sight of this virulent animal completely destroyed his honeymoon by making him feel "inadequate"
Accidentally a traveller managed to board an aircraft to the wrong destination and wasn't discovered before take-off. He later complained his baggage was not on the same plane.
One British travel company's survey, showed that some travellers complained of not enjoying going away on holiday because foreigners "didn't want to speak English".
Spokesman for a Flight Centre chain, Haydn Long, revealed "By and large, Australians are pretty relaxed about travel and don't make many strange complaints or demands. They're mostly good travellers who understand that things may be done differently to what they'd expect at home."
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