“We’re born into a very small world of contacts,” says Dr. Gary S. Goodman, top telemarketing speaker and corporate consultant. “The first two are our parents.”
His dad was a formally educated, legally trained sales professional and radio and TV producer, who did his telephoning while sitting by the pool at home, in Beverly Hills, California.
It was at his father’s feet that young Dr. Gary heard first-hand how to expand a small circle of contacts into a powerful universe of significant connections.
“Dad showed me that the expression, ‘It isn’t what you know, it’s who you know,’ is only partially right. You can know a lot of people, and social networking proves it; but if you don’t reach out to sell them, it’s meaningless.”
Gary’s father treated his conversations as top-secret missions, refusing to dial and smile in front of his colleagues, fearing they’d steal his techniques for smoothly reaching into senior executives’ offices. Gary went on to analyze and build on his dad’s legacy, writing 12 books, including such best-selling classics as: REACH OUT & SELL SOMEONE and YOU CAN SELL ANYTHING BY TELEPHONE!
As President of Customersatisfaction.com, Gary is a worldwide telemarketing speaker and customer service seminar producer, working with the Fortune 1000 and partnering with professional call centers.
His training programs include: “Monitoring, Measuring & Managing Customer Service,” and “The New Telemarketing,”
For more information about retaining Gary to speak at your company, conference, or convention, reach out to him at: gary@customersatisfaction.com or at (818) 970-GARY (4279).
