Classic Ford in Columbia South Carolina Says No To Car Buying Games, Yes To Customer Satisfaction

Jan. 9, 2010 - PRLog -- Paul Canovali, the general manager of Classic Ford, Lincoln & Mercury in Columbia, South Carolina, says he "still cant believe in today's internet savvy world, that dealers still try to play games with customers, rather than just providing proper client service and after the sale attention to the new owner's automotive needs".
Mr Canovali has been a general manager for a few decades, and was especially proud to work through the the 'internet revolution' of the last 10 years.
He was one of the first general managers to recognize that the customer was coming into his car dealerships armed with more information and knowledge than ever before, and yet dealers he knew still tried to act like they could sell cars using 'old school' techniques and methods.
With the recent automotive shakeout in 2009, some dealers that were not treating their clients correctly soon found themselves shuttering their stores, victims not just of the economy but also of poor customer satisfaction ratings from such poor client treatment.
Mr Canovali says that every client of http://www.ClassicofColumbia.com, Ford, Lincoln & Mercury in Columbia South Carolina will know that they are appreciated and respected, and that the fair and proper treatment does not end after the sale, but really is just the beginning.
Classic Ford, Lincoln & Mercury in Columbia, South Carolina has been a thriving business in the Columbia area for decades, and Mr Canovali says "that's because the dealership takes a special interest in our customers & clients, and we have one of the best track records of repeat and referral customers I've seen from most any store I've ever managed.
The Columbia, South Carolina customer base has been very loyal to our brands, Ford, Lincoln and Mercury cars, trucks, vans & suv's, and we also sell all pre-owned makes as well.
Our finance department has been especially helpful to our client base during this economic turmoil, in that we still get a very high percent of our customers financed, even if their credit has taken a hit during these tough economic times, and that has been really helpful to more and more of our clients and customers.
"This economy has driven out some of the poor dealers, who never adjusted to the better informed car buying customer, and that has probably been a good thing for those of us still open for business," Paul says.
http://www.ClassicofColumbia.com serves all of the Columbia South Carolina and surrounding areas, and we strive to be the Ford, Lincoln and Mercury dealer our customers will continue to do business with, and refer their friends to, as the years go by.
Classic Ford, Lincoln Mercury of Columbia is located on 177 Greystone Boulevard Columbia, South Carolina 29210.
Classic Ford, Lincoln Mercury of Columbia's phone number is 803-779-3673
Visit us today, to buy your new or used Ford, Lincoln or Mercury, and any other pre-owned make or model car on the market today.
Our difference is how well we treat you, our client.

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Classic Ford, Lincoln Mercury in Columbia South Carolina is the premier Ford, Lincoln and Mercury Car dealers in the South Carolina market.