Motif, Inc.
Motif has been an Alibris partner since December 2006, and provides Customer Support to Alibris’ customers through Email, Chat and Voicemail responses from its India delivery center at Motif India Infotech Pvt. Ltd. This relationship has grown and strengthened over the years, with Motif’s focus on improving the processes to enhance end user shopping experiences at Alibris.
Brian Elliott, President and CEO of Alibris, recognized Motif’s contribution to Alibris in a recent report in Retail Merchandiser magazine and featured Motif in its Premier Business Partner list.
Brian mentions “Alibris works with Motif Infotech to support e-mail, chat, and phone interactions with buyers. Over time, the company has perfected its approach to quality control, service level agreements, and customer satisfaction monitoring, making sure it responds to customers in an accurate and timely fashion to make them happy.”
For complete details on the report, please visit http://www.retail-
Photo:
http://www.prlog.org/
