Raleigh--Holly Springs author Angela Connor is featured in a recent article on Mashable, the world's largest blog focused exclusively on Web 2.0 and Social Media news. Connor is heavily quoted throughout the article which highlights 10 Rules of Increasing Community Engagement.
She has emerged as a thought-leader in the community space through her pioneering work as a community manager for a leading news organization in North Carolina, her blog Online Community Strategist and her book, "18 Rules of Community Engagement: A Guide for Building Relationships and Connecting With Customers Online. She was invited to speak at the Knight Center for Specialized Journalism at the University of Maryland earlier this month where she gave a presentation on Engaging the Audience which was also streamed live over the internet.
When Leah Betancourt contacted me as a source for the Mashable article I was ecstatic. I have been a loyal reader of Mashable for about two years and have the utmost respect for the work they produce and how it influences people all over the world. I welcomed the opportunity to share what I've learned about engaging audiences online," says Connor.
Not one to mince words, Connor takes pride in sharing what it really takes to grow successful online communities and took the opportunity to enlighten Mashable readers on the skills they must possess to succeed in this quote: “I’m talking about razor-sharp interpersonal communication skills, the ability to exhibit an enormous amount of tact, an extremely thick skin and a boatload of compassion for people you would rather not give an ounce. Did I mention grace under pressure, courage under fire, openness to criticism and tolerance beyond belief?” Others quoted in the article include National Public Radio's Andy Carvin and CNN.com's Lila King.
As businesses continue to look for ways to engage audiences and increase user-participation, Connor is seeing increased interest in her work. She is an advocate for user-generated content and her advice on managing online communities has been incorporated by community managers from Australia to the United Kingdom.
The complete Mashable Article can be found at http://mashable.com/
