Can you imagine floating along with the breeze, drifting along the currents of the earth’s gentle winds, all the while soaking in the sights and sounds of Mother Nature’s pristine beauty? If you’ve pictured this in your mind before you’re not alone. Join the thousands across the world who have experienced the majesty of human flight in a hot air balloon!
The sport of ballooning has a rich history beginning in the late 1700’s. You could be one of many initiated into the world-renowned society of balloonists!
Your experience in a hot air balloon begins when you arrive to the specific meeting location the pilot chooses according to the weather conditions of the day! There, you will witness the majesty of the gentle giant, rising to life before your eyes. Balloons ranging from seven to nine stories tall and greater begin to arise before you as your excitement levels seem to elevate simultaneously.
And then it happens, the balloon stands before you at full stature! The pilot will carefully examine the balloon and the passenger basket before inviting you to join him. Once in the gondola, the ever-loyal ground crew will release the balloon to the mercy of the pilot as he begins lift-off from Earth’s surface! As you ascend in altitude, the basket may brush gently across the tree-tops offering opportunities to pick a souvenir from the branches.
During your flight, the pilot will be rising and lowering in altitude catching different wind currents to maneuver the vessel. If you happen to float over an open area lake, the pilot may bring you down to the water’s surface to “splash’n’
After the flight, the pilots will usually follow the time-honored traditional champagne toast in celebration of another successful venture into nature’s skies. At 1800Skyride, the goal is to make this dream become a reality for you and your loved ones no matter where you live!
From the moment you call until the last sip of champagne, 1800Skyride strives to make your experience as memorable and trouble-free as they can. You’ll notice immediately from the first call that the associates assisting you care about you and your experience. They want you to get the most out of your experience!
In the beginning…as many great stories begin, the company blossomed quickly and unexpectedly as they unveiled the market in adventure sports. As the company grew, they fought to maintain the volume of reservations they were receiving.
The rapid growth without the appropriate increases to the supporting infrastructure, led to a rash of customer complaints and bad publicity. It became apparent to the management team that the 1800Skyride Customer Service Department needed a serious overhaul. "Many people would have given up when faced with the same challenges we faced, but that simply wasn't something we would consider. We worked too hard to build 1800Skyride, it would have been even harder to give up on it than it would have been to just face the challenges and solve the problems."
As time progresses, they continue to mature as a company and are taking strides to assure their customer service is top of the line. Currently they boast that their customer service complaints are hovering below 1%. Concurrently, their rating with the BBB is improving daily! Continue to bear with the company as they struggle to remedy growing pains and be satisfied in knowing that you will be embarking upon your adventure with a nationally recognized company!
