The Coffee Bean & Tea Leaf signs up for ‘Star Customer Experience’ program

Dec. 13, 2009 - PRLog -- The Coffee Bean & Tea Leaf and DinersGuideUAE.com today announced the signing of an agreement between the two organizations to review and manage customer satisfaction ratings at its outlets.

Designed to provide a non-bias review of customer comments and rating through its ‘Star Customer Experience’ program http://dinersguideuae.com/content/star-customer-experience-program.html
, the platform provides customers with an opportunity to go online via DinersGudeUAE.com and comment and rate the service levels of participating outlets, while any grievances are flagged and follow up action is taken by both organizations.

A new concept to the region pioneered by http://www.DinersGuideUAE.com, this web based restaurant review and dining guide covers all types of food & beverage outlets from restaurants to coffee shops to fast food outlet, which complements the retail coffee shops business of The Coffee Bean and Tea Leaf well.

‘It’s my pleasure to announce that the customer comments and rating system for The Coffee Bean & Tea Leaf can now be accessed through our website’ said Duane Papalie, CEO and Founder, DinersGuideUAE.com.