The Sergay Group, Ltd.
Employee development training is a way to ensure the organization has the capacity to deliver on its promise to customers. Employee training and development is an integral part of organizational development. It is a strategic imperative to have the necessary competence available to ensure the organization's goals can be achieved now and in the future.
An essential question to answer is what employees should be trained on. First and foremost, it should be in those skill areas that will make a fundamental difference to their current performance results. Thereafter, efforts should be focused on those areas that will make a difference to the organization's long-term strategy and core competencies required, as well as individuals' personal career and development goals. Many times a corporate culture shift in an organization will require widespread employee training and development to take place.
Any development training course should be geared towards achieving specific outcomes that have been established. These outcomes need to be linked to very specific competencies (i.e., knowledge, skill, behavior, attitude) that should be enhanced. The organization's values should underpin any development that is delivered. Then the training course must meet both the organizations' and the individual learners' needs, in terms of timing, duration, training method, learning style and level.
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