Quality Home Computer Tech Support for $99.95/year

Dec. 11, 2009 - PRLog -- Your home computer can do some amazing things these days but when things go wrong they happen when you least expect it, such as the day before an important presentation. When a problem occurs late in the night where do you run to get help and whom do you contact?  What do you do when the next door whiz is not around to fix the problem?
   
24/7 Techies is the answer home computer users have been waiting for, especially, those that don’t have anyone to turn to for round the clock tech support. For just $99.95/yr the company offers unlimited online tech support for home computer users. 24/7 Techies has made a substantial investment in people, processes and technology to deliver online tech support for home computers at this incredible price. The aim of this investment is to enable consumers to gain access to faster and more effective tech support while being at home. 24/7 Techies helps users save time and money by solving their home computer problems online. You don't have to disconnect your machine and take it into a store or wait for hours while a techie visits you. As a Microsoft Gold Partner, their support levels adhere to Microsoft's most stringent standards.  

The ease and simplicity with which the customers are able to interact with 24/7 Techies ensures that they are in for an outstanding experience when dealing with the company. The value for money offering of $99.95/year adds to this already attractive product. You will notice it from the very first moment you log into the site which is very intuitive. All you have to do is enter your name and the problem into a box and then click the "Solve My Problem” button. And in the very next moment an agent will be online to fix your PC. If you prefer the phone then all you do is dial a Toll Free number and a techie will answer in less than 2 minutes.

24/7 Techies understands the importance of computer support to home users. A 24/7 Techies subscription is a must to have for any home user to get tech support round the clock 365 days of the year. “Home users deserve affordable and high quality tech support, and we deliver that together with an Outstanding Experience,” says CEO Dilendra Wimalasekere. He further goes on to say “We strive to give users the best support possible and if not we offer a no questions asked refund”.
   
The agents at 24/7 Techies are equipped with a suite of state-of-the art tools to help resolve issues quickly.  Their support meets the most stringent security standards with encrypted support sessions and a McAfee Certified web portal. As a Microsoft Gold Partner the company ensures its agents go through a rigorous training schedule before they support clients. Agents go through a comprehensive instructor-led and simulation based training which covers almost all of the PC problems that an average user faces. Refresher courses and continuous training is provided thereafter using various e-learning methods. E-learning options allow agents to complete courses from multiple locations.

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About Us
247techies.com is a part of Eureka Technology Partners, a company founded in 1996 with 70 corporate clients for whom they manage thousands of computers across 12 countries including the US, UK and Europe. Eureka belongs to a handful of companies worldwide that have been awarded ISO 20000 certification, the international standard for management of information systems. They are also Microsoft (Gold), Cisco and IBM Partners.