OREM, Utah – Marketecture in Orem, Utah, is currently looking for qualified candidates to join its respected department. While many companies have been experiencing lay offs this past year, Marketecture has done the opposite by growing immensely, especially in its customer support department.
In the past year, Marketecture’
“Most call centers experience a high turnover rate due to the monotony of the job, the staleness of the cubicle environment, and heartless management who run the department like a slave ship,” said David Rogers, Director of Client Relations & Services at Marketecture. “At Marketecture, we have an extremely low turnover rate because our employees love to work here and stick with us.”
Rogers said when employees leave the department it is either because they graduated from college or moved up in the company. The low turnover rate is largely due to the fact that support representatives are given opportunities to advance in the company and that Marketecture has a synergetic company culture.
“From the owner down, we’re a group of individuals who love to laugh and enjoy what we do; thus, we hire employees who match our quirky mentality, creating a synergistic team who actually know the employees who work with them,” said Rogers. “Keeping employees motivated and happy is at the core of what we do. Happy employees create satisfied customers.”
Marketecture is regularly incorporating new systems to improve the customer service process. Marketecture’
Interested applicants must have a high school diploma or equivalent and be computer literate with the ability to learn customer service software applications. To apply, go to http://www.marketecture.com
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