InSo International Call Center Celebrates Its Ninth Anniversary

PRLog (Press Release) - Dec 08, 2009 -
InSo International Call Center, a leader in order taking, sales, technical and customer service support, celebrates its ninth anniversary in June 2009. This Los Angeles-based company, with its contact center in India, caters to industries as diverse as telecommunications, fitness, electronics, medical, travel and finance. The company’s excellent services earned it the Best Performance Call Center Award in 2007.

The company offers a range of performance-based services through its Recession Buster Program. The program, aimed at increasing the sales, profits and customer base of clients, charges them only on the business that the services generate. Certain important back-end functions provided by InSo include script writing, planning, documentation gathering, training and monitoring, order taking, fulfillment, third party verification and call transfer and outbound telemarketing. InSo’s services assure clients a high closing ratio in sales calls and increased customer satisfaction, as is reflected in the company statistics. The company updates its clients on campaign progress through its professional reporting services, which include call volume report, disposition report and sales report. InSo also offers customized reports based on individual needs.

In keeping up with its vision, InSo provides the best quality, end-to-end BPO services to its clients across the US, UK and India. The company’s stride towards perfection is apparent in its value addition to client businesses, exceeding client expectations and delighting the client’s customer.

InSo’s journey towards perfection has also been characterized by its strong fundamental practices, and excellent operations and execution. InSo consistently provides superior quality services to customers and value addition to its own business, creating a win-win situation for all, including the clients, investors, employees and the community. In fact, InSo’s growth has been facilitated by its BPO focus, finances, co-sourcing model, experience and expertise in the field and its best practice sharing and value additions.

We provide support only for BPO services:

*  Our management team brings to the fore, core competencies in servicing clients and is focused on BPO services unlike other companies that provide this service as an addition to their core business.

*  The top-to-end focus is dedicated towards offshoring the projects and implementing them at our centers.

*  We do not share our operations and other functional supports for any other services.


About InSo: InSo International Call Center is a Los Angeles-headquartered call center that specializes in providing order tracking, telemarketing, customer and technical support services to its clients across verticals, which include nutritional and dietary supplements, cable TV & Dish network, and electronics.