InSo International Call Center Partners with On-Line Technologies and X-Caliber Solutions

Dec. 7, 2009 - PRLog -- InSo International Call Center announces its partnership with the companies On-Line Technologies and X-Caliber Solutions in June 2009 and October 2009 respectively. These partnerships are aimed at expanding the value and range of the company’s portfolio of products and services.

InSo’s strategic partnership with On-Line Technologies helps enhance the company’s customer relationship management services. This is achieved through the ecommerce software company On-Line Technologies’ customer relationship management software that handles recurring orders, trial orders, membership programs, fulfillment and order management, among others.

Similarly, InSo’s partnership with X-Caliber Solutions helps InSo utilize the comprehensive turnkey solutions offered by X-Caliber to help clients set up a business. X-Caliber Solutions manages all aspects of new businesses, including business registration, software set up, vendor management, product manufacture, design and system and call center set up, among others.

Besides, InSo International also offers other services, such as sales and order taking, technical and customer support services, generating sales and average ticket. The company has offered its services to a range of industries, including medical, fitness, electronics, online retail, home-based business, Internet and travel. InSo’s turnaround statistics stand at $60,000 and $43,000 a month per client through outbound telemarketing and inbound order taking, respectively. Statistics reveal that InSo has helped clients increase their customer retention by 38%, product sales by 45% and auto ship customer retention by 31%. In fact, the customer service rating has also increased from two to four stars.

The best feature of InSo’s services is the newly launched performance-based Recession Buster Program. This program enables InSo’s clients to pay only for the businesses brought by the company, rather than for the hours spent on every account. This program is designed to increase a client’s customer base and ROI (Return on Investment) with the least risk. This value-added program offers a win-win situation for all, since clients are also assured of increased profits and businesses.

About InSo: InSo International Call Center offers expertise in generating enhanced numbers of leads, appointments and sales, and providing excellent customer support to their clients. The company’s dedication to excellence was recognized in 2007 when the company received the Best Performance Call Center Award.

Visit us at: http://www.inso.us