For most companies, deciding whether to use Software as a Service (SaaS) delivery or retain their software on-premise can be difficult. Both on-demand and on-premise software has pros and cons. In addition, there are questions about the utility of moving from one delivery platform to the other.
The Best of Both Worlds (http://www.phaseware.com/
Download The Best of Both Worlds (http://www.phaseware.com/
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About PhaseWare, Inc.
PhaseWare, Inc. is headquartered in McKinney TX. The company provides customer service and support software solutions for all size of businesses. PhaseWare Tracker and its Event Engine, Self Service Center, and Live Chat enhancements provide service desk automation, incident tracking, and resolution of trouble tickets from origin to close, along with a wide variety of self service features. Tracker is also available OnDemand.