Verdict Research: UK Home Delivery & Fulfilment 2009 provides detailed analysis of the home delivery market. It includes both market and consumer data and uses a survey of nearly 2,000 customers to examine the key trends within nine retail sectors. With the home delivery market becoming increasingly competitive this report offers real insight into the opportunities and threats in the market.
Scope
* Detailed analysis of the channels within home delivery including store based, e-retail, mail order and TV shopping.
* Thorough examination of the key characteristics of home delivery shoppers including demographic profile and motivation for using home delivery.
* Analysis of nine retail sectors including clothing & footwear, electricals, food & grocery, furniture & floorcoverings and music & video.
* Overview and competitive assessment of leading logistics and fulfilment operators.
Highlights
We predict that the home delivery market will decline by 2.0% in 2009. This is largely due to a substantial decline in sales through the store-based channel, with items in the electricals and furniture & floorcoverings sectors badly impacted by the recession.
Sales via the internet will overtake store-based sales as the largest component of home delivery in 2009. While sales growth is slowing, at 12.0% it will outstrip the only other home delivery channel in positive ground TV shopping.
Amazon has increased its lead over eBay, as the retailer most used for home delivery. 24.3% of home delivery shoppers mentioned it compared with 18.6% in the previous year almost four times that of eBay
Reasons to Purchase
* Understand how the home delivery customer is changing and adapt strategies to reflect this.
* Use consumer data on home delivery usage to identify which sectors offer the most growth potential.
* Identify the key issues for both retailers and operators within the home delivery market and develop strategies to overcome these challenges.
Partial Table of Contents:
-- Full ToC is available at http://www.fastmr.com/
CHAPTER 1 EXECUTIVE SUMMARY
Key findings
Main conclusions
Town centre summary
CHAPTER 2 RETAIL ISSUES
Recession confirms long term decline line
High street turmoil turns slowdown into downturn
Heightened frugality drives polarisation of demand
Consumer spending on non-food becomes much more considered
Traditional high street specialists struggle to remain relevant
Specialists fight waning relevance vs grocers, non-specialists and online
Much secondary retail space disappears
New premium space further damages secondary locations
Don’t pin hopes on planning and competition legislation
Favourable legislation will do little to aid town centres
Dealing with unwanted space through closer collaboration
Vacancy rates rise
Pop-up stores fill vacant spaces
Other landlord-led innovations emerge
CHAPTER 3 STRATEGIES FOR SUCCESS
Retailers need to be lean and competive as market contracts
Landlord flexibility will protect rental income and asset value
CHAPTER 4 TOP 100 TOWN CENTRES & MALLS
Methodology
Top 10
Central London
Glasgow
Manchester
Birmingham
Leeds
Newcastle
Edinburgh
Nottingham
Kingston-upon-
Milton Keynes
CHAPTER 5 TOWN CENTRE VS OTHER LOCATIONS
Growing pressure on town centre hits high street in particular
Retail sales by location
Town centre suffers from exposure to discretionary non-food retailers
Retail spend by location
Sales and sources of growth
Deflation and space closure drive declines
Space by location
Significant decline due to closures, collapses and cautious approach
Sales densities by location
Store numbers by location
Forecast
Continuing sector shakeout will see town centre diminish in significance
CHAPTER 6 SECTOR SUMMARIES
Shakeout in some sectors changes high street retailing forever
Books, news & stationery specialists
To bottom out in 2011-12 as liking for high street bookshop endures
Clothing & footwear specialists
Premium new space helps prop up sales growth
Department stores
Retailers seek new routes to growth as consumers become more frugal
Electricals specialists
Retailers close unprofitable high street stores
Food & grocery specialists
Impressive growth despite space consolidation
Furniture & floorcoverings specialists
Market in throes of painful contraction
General merchandisers
Woolworths collapse has major impact but value operators show growth
Health & beauty specialists
Recession proof sector achieves huge growth in sales densities
Music & video specialists
For more information or to purchase this report, go to http://www.fastmr.com/
About Verdict Group
With over 20 years' experience, Verdict Research is the UK’s leading authority on retailing, and publishes unrivalled independent analysis. Verdict reports, forecasts, briefings, consumer research and bespoke consulting services provide clients with a complete picture of the UK and international retail arena, helping retailers, manufacturers, service suppliers, city analysts and consultants to fully exploit opportunities within the sector. View more research from Verdict Research at http://www.fastmr.com/
About Fast Market Research
Fast Market Research is an online aggregator and distributor of market research and business information. We represent the world's top research publishers and analysts and provide quick and easy access to the best competitive intelligence available.
For more information about these or related research reports, please visit our website at http://www.fastmr.com or call us at 1.800.844.8156.
