Hays Turns to Docmail to Strengthen Process Efficiencies

Nov. 23, 2009 - PRLog -- Hays, the world’s leading recruiting experts in qualified, professional and skilled people, has appointed CFH Total Document Management to implement Corporate Docmail, the integral document management and hybrid mail system, into its head office and network of 212 branch offices.  The appointment is based on a three year contract (plus two year option), and with upwards of 9 million envelopes being mailed by Hays each year, is worth over £12million.

Hays is looking to strengthen its operational efficiency and expand its sustainable business practices with the implementation of Corporate Docmail. The system will generate substantial cost savings for the global leader in specialist recruitment, which last year placed 50,000 people in permanent jobs, and around 270,000 into temporary assignments.

“The bespoke system which we have produced for Hays enables every member of staff throughout the UK to use Corporate Docmail,” explains CFH managing director Dave Broadway. “In essence, all postal communication being generated from Hays’ head office and their branch network up and down the country will be printed and mailed by Docmail.”

Corporate Docmail allows Hays’ staff needing to generate and disseminate printed communication – whether client correspondence, administration, or a direct marketing campaign – to create their mail on-line at a secure web portal. After an internal quality and budgetary approval procedure, the correspondence is centrally printed at Docmail’s secure site, inserted into envelopes, and posted via CFH Total Document Management’s down stream access facility.

The introduction of the new system will generate considerable savings for Hays; stationery will no longer be required at network offices thus reducing paper usage, and bulk discounts on postage – over 9 million envelopes per year will be mailed – will be achieved.    

Martin Bird, Procurement Director for Hays, comments, “The integration of this new system supports our commitment to following environmentally friendly processes by significantly reducing wastage. It also brings a number of other benefits for us – it allows our staff to concentrate on their core duties and at the same time results in huge efficiencies in areas such as paper usage and postage costs, whilst maintaining the quality. We estimate that we will save around ten million pounds over the next five years by using Docmail. “

Broadway continues, “Staff at Hays remain in total control of the workflow, with instant access to real time management information.  They can see the material that is being generated across the branch network, as well as having instant access to archived documents. Progress of documents can be tracked, in the knowledge that documents are only printed to paper at the point of need, and staff are not having to waste valuable time printing, enclosing and mailing documents.”


For further information, please contact:
Dave Broadway/Jon Marsh, CFH Total Document Management:
Tel: 01761 416311
http://www.cfh.com.com/

Notes to editors
About CFH
CFH helps organisations get more from their critical documents by:
•   Understanding existing document processes
•   Developing more efficient procedures
•   Testing and implementing those changes
•   Managing and reviewing processes
We lead the way in the management of end to end document processes - from bills and statements to cheque payments and pin advices.

About Hays:
Hays plc (the "Group") is the leading global specialist recruiting group. It is the expert at recruiting qualified, professional and skilled people worldwide, being the market leader in the UK and Australia and one of the market leaders in Continental Europe. It operates across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

The Group employs 6,933 staff operating from 345 offices in 28 countries across 17 specialisms.

For the year ended 30 June 2009:

•   The Group had revenues of £2.4 billion, net fees of £670.8 million and operating profit of £158 million.
•   The Group placed around 50,000 candidates into permanent jobs and around 270,000 people into temporary assignments.
•   The temporary placement business represented 56% of net fees and the permanent placement business represented 44% of net fees.




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CFH DocMail is a revolutionary Hybrid Mail service offering cheaper postage. DocMail turns electronic documents into complete mailings; printed, personalised, sorted, enclosed & posted for a flat rate, with no maximum or minimum quantity, from just 25p per letter!