This module equips employees, managers and leaders with the skills to create the context for entering into interactions effectively, to persuade during interactions, and, to employ collaborative techniques so as best to influence actions, ensure collaboration, and sustain results and relationships.
The workshop will enable you to understand the different circumstances that you may be faced with and how to best influence the processes and the people towards the desired outcomes.
You will learn how to:
- Utilize an inclusive style
- Turn "You" into "I" statements
- Persuade through telling a story
- Prepare to influence and collaborate
- Build trust through appropriate behaviors
- Conduct effective influencing communications
- Work through a collaborative communication process
- Effectively utilize your voice, words, and behavior to influence
- Respond to people with different levels of support or resistance
- Motivate and inspire others regarding ideas, concepts and actions
- Understand the different power bases and where your strength lies
For more information http://www.sergaygroup.com/
