SAN ANTONIO, TX – TPABenefits announced today the release of their new generation Integrated FaxBack Solution. The Integrated FaxBack Solution eliminates the need for costly computer hardware and internal phone system switching cards. By streamlining the service through the TPABenefits digital service, Providers and Customer Service can check claim status and verify member eligibility.
By utilizing an ASP model that is tied to a National Call Center Network, users no longer receive busy signals during peak traffic hours and service outages are virtually eliminated. Monthly costs are reduced significantly.
Advantages of using the TPABenefits Integrated FaxBack solution:
• Web Based FaxBack Request Interface
• Direct interface with the TPABenefits Web Portal Solution
• No busy signals
• Digital solution for optimal clarity and transmission
• No client hardware necessary
• Customizable voice prompts
• 24/7 Access
The TPABenefits Integrated FaxBack Solution ushers in a new era of enhanced communication between plan Providers and Payors.
For additional information, contact Amy Haverlah, TPABenefits, Inc., 210-641-7715, Ext. 337, Fax 210-697-0360, ahaverlah@tpabenefits.com, Visit the TPABenefits website at www.tpabenefits.com.
About TPABenefits, Inc.
TPABenefits sets the industry standard in developing and supporting secure HIPAA compliant web portals for the Healthcare industry. The web portal ties the Payor, Employer, Agent/Broker, Stoploss/Underwriter, Member, and Providers together in one central location. By licensing the TPABenefits Web Portal, Payors, Corporate Risk Managers, and Human Resource Managers are able to retain control of their healthcare data and provide a personal health record for their employees, thereby improving productivity and healthcare costs. TPABenefits offers the following solutions and services: Data warehouse technology, secure Healthcare web portals, integrated FaxBack service, and health and wellness solutions. For information, visit www.tpabenefits.com.
