Attachment
St. Louis, MO - Avant Corporation, a global leader in IT Service Value Management and ITSM training and consulting, announced two new additions to its reseller channel this week.
With more and more IT organizations and service providers being tasked with effectively communicating the value of their services, many are turning to IT-SVM as a proven method for accomplishing this. To facilitate this market growth, Avant recently announced the addition of Service Management Dynamix and IT Methods Plus to their reseller channel.
“The IT Service Value Management methodology provides a unique perspective on the critical components of an ITSM strategy. Our interest in IT-SVM is founded in the need to bridge IT strategy with actionable business acumen”, said Service Management Dynamix’s Managing Partner, Keith D. Sutherland. “Much of the IT-SVM terminology is implied in the frameworks and methodologies we already leverage, though not directly mentioned. IT-SVM's clarification and integration of these terms goes a long way toward helping our customers better understand the relationships and business value of the services they provide to their customers”.
Endorsed by The National Association for Business Service Management and based on the experience of IT service management practitioners worldwide, IT-SVM is an easy to learn, repeatable method for defining services, assessing the business value of services, measuring real and perceived service quality, and allocating service improvement resources accordingly.
“IT-SVM is a powerful management methodology which integrates IT and Business strategy to maximize and effectively communicate the business value of the IT service Portfolio. With IT-SVM, the appropriate mix of services and service improvements are jointly determined through Service Value Management methods, culminating in true Business and IT Alignment”, says Danielle Gowen, President of IT Methods Plus.
Avant’s reseller channel is comprised of best-in-class ITSM education and consulting firms who have demonstrated proficiency in a breadth of subject matter including service management, quality management, risk management, project management, and organizational governance. Continued expansion of their sales channel, through strategic partnerships, is expected as market demand for IT Service Value Management education and certification services continues to grow.
About Avant Corporation:
About IT Methods Plus: IT Methods Plus specializes in professional development and education for IT Service Management and all levels of ITIL.
About Service Management Dynamix: Service Management Dynamix is an IT Service Management education and consulting firm focused on ITSM/ITIL training.
Photo:
http://www.prlog.org/
