Microsoft CRM for Memberships has been designed for all membership-based organisations whose requirements include the maintenance of member details, subscription renewals and communication with their members and prospects. A huge benefit of this membership software is that it sits within Microsoft Outlook, and uses all the features found in the worlds most advanced CRM system. Microsoft CRM for Memberships will benefit a wide range of organisations including, Not-for-Profit Memberships, Charities, Fundraising, Societies, Institutes, professional memberships, business memberships, and recreational memberships.
In the past many membership software solutions have not addressed the classic pain points with turnkey membership databases, some typical pain points that need addressing for new membership systems are detailed below,
Classic Pain Points for Membership Organisations and Associations
Complete lack of integration with ERP & Microsoft Exchange and poor integration with MS Office.
Manual and poorly communicated Renewals procedures.
Lack of coordinated approach with the web (Event registration, Self-Service functions, online payment etc).
No HTML email functionality.
Little or no reporting - no trends on membership retention and pipeline available.
High year on year support costs.
Technology refresh very rare.
Competitors all very inflexible and business processes cannot be set up to reflect the business.
No functionality around sales of publications etc - no stock control options.
User adoption very poor due to rigid screens and confusing interface.
Microsoft CRM for Memberships is a highly configurable, Member, Prospect and Donor database system. The Microsoft CRM for membership’s data is stored in a Microsoft SQL Server database. It has a full range of features in the system from Membership management, Subscription renewal processing, event management, BACS processing. For more information go to Microsoft CRM for Memberships. http://www.pythagoras.co.uk/
