How to Ease Debt-Collection Headaches – Biz Coach Terry Corbell

Nov. 10, 2009 - PRLog -- Today’s weak economy means debt collection causes a migraine for many businesses, so Seattle Biz Coach Terry Corbell provides a remedy. His solution will improve cash flow, lead to your serenity and you’ll be able to retain business relationships (http://www.bizcoachinfo.com).

“Certainly, you don’t want to be too aggressive in debt collection and lose possible revenue from slow-paying customers – they might soon be able to pay you,” writes Mr. Corbell. “Even a court judgment isn’t a cure-all. Nor do you want to let your receivables cripple you.”

He says the downturn has left many business owners in a quandary about past-due receivables.

“Consider using the Golden Rule and train your staff in empathy techniques,” he suggests.

“The majority of slow-paying customers are likely to be downtrodden, but not mean-spirited,” Mr. Corbell writes. “If a slow-paying customer has an otherwise good track record with you, the odds are you’ll see your money when conditions improve – if you practice empathy.”

For his full analysis entitled, “How to Ease Debt-Collection Headaches,” visit: http://www.bizcoachinfo.com/archives/1952.

The Biz Coach Web site details his background and provides scores of free performance-enhancing strategies. With more than 30 years experience, the profit professional knows an outside participant is usually needed in delicate matters, such as financial-turnarounds. He delivers strong results objectively and efficiently.

For crisis management, his strategic plans include every contingency. Mr. Corbell is a discerning, big-picture strategist, who does understand and he provides the right solutions for success. Not only does he read the numbers, he accomplishes what he calls "reading the room." He provides both short and long-term solutions after determining how and why the company is stumbling.

“Not to criticize, many accountants crunch the numbers but they don't fully understand what actions are required to improve the financials,” he says. “For example, many will recommend slashing the marketing budget, which might not be the right area to cut back and history shows it should be the last resort.”

His nine-point financial turnaround program, on a pay-for-performance basis, includes:

• Maintaining optimism
• Developing a results-oriented SWOT analysis
• Written plan for marketing/sales and operations (update as warranted)
• Getting everyone on the same page – key employees and board
• Managing cash flow
• Targeting the right customers in the right way
• Communicating with vendors and employees
• Taking responsibility with vendors, tax officials
• Customer service focus

He has provided confidential business solutions for Seattle-area companies ranging from high-tech to professional service firms, and for the public sector since 1992. Mr. Corbell’s management services range from strategic analysis and planning to marketing, human resources training and mentoring.

As managing member of CMS Associates LLC, he is developer of The CMS Approach.

Using his strategic proprietary systems and best-practices management, The CMS Approach solves the two salient, complex issues impacting profits:

1. Competitive marketplace forces.
2. The internal factors that impede the control of costs, performance and quality.

In addition to his Web site, The Biz Coach is also published on the Money News page at KIRO is the "2009 National Edward R. Murrow Award Winner for Overall Excellence." Mr. Corbell has written about 500 business-coaching columns since 2001 for several media Web sites.

New York Times columnist Brent Bowers featured him twice in 2008. First, the New York Times columnist profiled him. Then, for a second issue, Mr. Bowers asked him to take questions from the newspaper’s readers. It resulted in an avalanche of readers seeking Mr. Corbell’s business advice.

He is also an entertaining public speaker who engages his audience. His seminars are highly interactive, informative and fun. Each person in the audience feels Mr. Corbell is talking with them, not at them.

He often draws upon his experiences in broadcasting and business to explain his principles.

His full-range of results-oriented training seminars and classes include:

- The Seven Steps to Higher Sales
- Finance for Non-Financial Employees
- Generating Profits in Customer Service, Sales and Teamwork
- Managing for Success & Developing Leadership
- Harassment: How to Avoid the EEOC Crosshairs
- Creating Change and Managing Growth

Many classes are presented in special half-day seminars at a recession-buster price, http://www.bizcoachinfo.com/seminars.

The Biz Coach seminars’ benefits include:

1. Convenient, on-site training
2. Experiential exercises.
3. Tailored for your industry
4. Flexible class times
5. Tutorials

Mr. Corbell is writing a book tentatively entitled, “How to Watch Your Back in the Jungle – Avoiding Business Predators.”

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Biz Coach Terry Corbell is a business-performance consultant and profit professional. As a longtime media columnist, he publishes performance-enhancing strategies at The Biz Coach: http://www.bizcoachinfo.com, Proven Solutions for Maximum Profits.