PC Chimp Co-founder Madan Menon says, "Currently, modus operandi is come, see and format, as a majority of the technicians don’t believe in diagnosing the issue. Their first option is to format the system and reload the OS, which they believe is the magic pill. Whereas for any PC Chimp agent formatting is the last option".
PC Chimp, is the latest entrant into the onsite computer repair / computer support market, launched in chennai offering "Insta Support" for all computer related issues. All one needs to do is pickup the phone and dial the help line. A technician would answer the phone, and fix an appointment to send an engineer over to resolve the issue. PC Chimp is confident of resolving the issue so as to offer – a 30 day work guarantee. If the same issue re-occurs, PC Chimp will fix it for free. “Our price points are competitive, as we want the customers to realize that value and good service is still affordable” adds Madan.
According to Srinivas Maharaj, one of the founders of PC Chimp, "We find a lack of professionalism and training in the current crop of computer repair companies and we hope to change this industry with our corporate professionalism for the consumer segment". Transparency and accountability are some of our key strengths. “We have all the rates published in a rate card, thus the customer knows what he is going to be paying upfront” added Srinivas.
For Instant Remote Support or Onsite Support, call us at 044-42849131 or visit www.pcchimp.com.




